Charlotta

The hotel offers a serene and inviting retreat, distinguished by its direct adjacency to the beautiful Park Zdrojowy, a signature feature that provides guests with immediate access to picturesque walks and the captivating multimedia fountain. This tranquil setting makes it an ideal choice for nature lovers seeking peace, sightseers exploring the region, and both couples and families looking for a relaxing getaway. Guests consistently praise the hotel's spotless cleanliness, exceptionally friendly staff, and the delicious, varied breakfasts that are a highlight of every stay. The peaceful atmosphere ensures a restful experience. To enhance your visit, consider taking full advantage of the park's amenities, and don't hesitate to communicate any specific dietary needs to the accommodating staff, as they are noted for their flexibility and willingness to go above and beyond.

Facilities & Amenities
Guests appreciate the hotel's thoughtful amenities, designed to enhance comfort and convenience during their stay. Many rooms are specifically adapted for guests with disabilities, featuring spacious bathrooms and accessible layouts, which is a significant advantage for those requiring such facilities. Each room is equipped with a kettle, along with complimentary coffee, tea, and bottled water, allowing for convenient in-room refreshments at any time. While there isn't a traditional full-service restaurant for all meals, the hotel boasts a charming garden area where guests can relax, enjoy a coffee, or simply soak in the peaceful surroundings. Parking is available on-site, though spaces can sometimes be limited, and the staff are often commended for their proactive assistance in helping guests find suitable spots, ensuring a smooth arrival and departure.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its impeccable cleanliness, with guests frequently noting the spotless condition of both the rooms and bathrooms. The comfortable beds and fresh, high-quality linens contribute significantly to a restful night's sleep. Rooms are generally described as spacious and well-furnished, providing a pleasant environment for relaxation. While most guests find the hotel to be very quiet, ensuring a peaceful stay, a few have noted minor ambient noise, possibly from building systems. In-room amenities such as a kettle with coffee/tea supplies, towels, and a hairdryer are standard. Some minor suggestions from guests included the addition of a large hallway mirror or a mini-fridge, and some found the lighting or specific amenities in rooms adapted for disabled guests to give a slightly "hospital-like" feel.

Dining & Food Quality
The breakfasts at the hotel are a major standout feature, consistently described as delicious, varied, and abundant, making them a highlight for nearly all guests. Visitors rave about the wide selection available, which includes freshly prepared items like fluffy pancakes and perfectly cooked scrambled eggs made to order, catering to individual preferences. The buffet spread is comprehensive and visually appealing, featuring an array of fresh bread, colorful vegetables, various high-quality cold cuts, diverse cheeses, and delightful pastries and fruits. The quality of the food is highly praised, often described as "homemade" and "fresh," ensuring a satisfying and energizing start to the day. While the hotel primarily focuses on its exceptional breakfast service, the overall dining experience is a significant highlight for many visitors.

Location & Accessibility
The hotel's prime location is a major draw, situated directly adjacent to the picturesque Park Zdrojowy. This offers guests immediate access to beautiful walking paths, lush green spaces, and the captivating multimedia fountain, which provides enchanting evening shows, creating a tranquil and scenic environment right on the doorstep. The hotel is widely regarded as an excellent base for exploring the wider region, including the stunning Owl Mountains and numerous other historical and natural attractions, making it incredibly convenient for day trips and outdoor adventures. Local amenities such as shops and public transport stops are also easily accessible, further enhancing convenience. While parking is available on-site, guests should be aware that spaces can be limited, though the staff are frequently noted for their helpfulness in guiding guests to available spots, minimizing any potential inconvenience.

Staff & Service
The staff at the hotel consistently receives glowing commendations for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to go above and beyond to ensure a comfortable stay. Examples of outstanding service include preparing special dietary meals like gluten-free breakfasts, accommodating early departures by adjusting breakfast times, and assisting with lost items. The team is also praised for their flexibility with check-in and check-out times and their caring attitude, which creates a warm and personal atmosphere. Their dedication and passion for hospitality are evident, making guests feel truly valued and well-cared for throughout their visit.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to bring their furry companions, though it's important to note that a daily fee applies, and pets are not permitted in the dining area. Some guests have experienced minor initial confusion regarding check-in procedures, as the reception for certain rooms or buildings might be located in an adjacent hotel structure; however, staff are generally quick to clarify and assist, ensuring a smooth process. The hotel's overall intimate and calm atmosphere, combined with its charming decor and frequent display of fresh flowers, contributes significantly to a relaxing and pleasant stay. It is often recommended as a quiet retreat away from the hustle and bustle of city life, ideal for those seeking peace and tranquility and a truly personal experience.