Positive Reviews
positive:
High ratings for professional, helpful staff.
Charlotte House staff has received numerous compliments and positive feedback for their accommodating and polite staff. Reception staff is helpful with transporting luggage to the upper floors for older or disabled individuals.
positive:
Close to Lincoln Castle grounds.
Due to its location at the top of Steep Hill in the Bailgate area, the hotel is a very close to the Lincoln Castle grounds, offering pleasant views, gorgeous landscaping, and a relatively quiet environment. The hotel is located just behind the castle, so
positive:
Welcome blast from the past for some.
Due to its age Charlotte House lovingly retains and maintains many of the original construction features that include high ceilings, wooden floors, and dark stained wooden furniture. For some it's a welcome sight, though for others it may be a bit old-fas
Negative Reviews
negative:
Old building lacking in some amenities.
Due to the age of the building, you may not find amenities you're used to in a bed and breakfast or hotel, including lack of a lift. Heating pipes are also old and exposed in the rooms, so watch out for kids and don't get burned. Parking may be difficult
negative:
Popular wedding venue challenging to some.
Charlotte House is a popular wedding venue so you may want to avoid booking a room when a wedding party is in occupancy. On such occasions, the bar and restaurant may be closed and loud music and noisy, partying guests may interrupt an otherwise peaceful
negative:
Beware the restaurant may be closed at dinnertime.
Several negative reviews focused on the inability to book tables for dinner or the restaurant being closed. This seems to be fairly common when private or wedding parties are booked, mainly in the summer months, so check ahead of time!