Chateau de Lantic

The hotel, a beautifully restored historic chateau, offers a unique and authentic experience, immersing guests in a tranquil setting amidst the prestigious Bordeaux vineyards. Guests frequently highlight the spacious rooms, the welcoming and attentive owners, and the overall peaceful atmosphere that makes it an ideal retreat. The large swimming pool and charming grounds are also consistently praised. It is particularly well-suited for couples seeking a romantic getaway, families looking for a relaxing escape with ample space, and sightseers interested in exploring the nearby vineyards and the city of Bordeaux. To ensure a smooth stay, it is advisable to confirm restaurant availability in advance, as dining options can be limited, and be aware of potential additional fees for certain room types or services, especially if booking through third-party vouchers.

Facilities & Amenities
Most guests appreciate the hotel's extensive grounds and the inviting swimming pool, which is described as beautiful and clean, providing a refreshing escape, though it is not heated. The large parking area is also a convenient feature. While some rooms include a kitchenette, guests note a lack of basic essentials like coffee or tea. Feedback on the spa facilities, including a jacuzzi and sauna, is mixed; some find them relaxing, but others report issues with cleanliness or an additional fee for access. Wi-Fi connectivity can be inconsistent in rooms, though often available in common areas. Some guests express concern about the general upkeep of the gardens and the condition of pool furniture, which can appear old or rusty. Additionally, while the building is historic, some rooms lack effective air conditioning, and heating may be limited during colder months.

Cleanliness & Room Comfort
Rooms are generally described as spacious and, for many, comfortable, with particular praise for the comfortable beds and excellent bedding that ensure a restful sleep. Some guests find the decor charming and well-suited to the chateau's historic character. However, feedback on cleanliness is notably mixed; while some report very clean rooms, a significant number of guests mention issues such as dust, cobwebs, dirty glasses or cups, and the presence of ants or other insects. The condition of bathrooms is a recurring concern, with reports of old fixtures, poor drainage, lack of hot water, and general need for renovation. Some rooms also experience issues with TV reception or non-functional units, and curtains may not be fully blackout, leading to early morning light.

Dining & Food Quality
The breakfast receives varied feedback; many guests find it good, varied, and copious, appreciating the quality products, fresh baked cake, and excellent coffee, often enjoyed on the terrace. However, some describe it as frugal with limited choice, and there are isolated reports of stale pastries or issues with cleanliness in the breakfast area. Dinner options are often limited, with the hotel restaurant only offering service on specific nights, typically Saturdays, or providing cheese and charcuterie boards. While some guests enjoy the home-cooked, traditional meals and the selection of local wines, others express disappointment with the lack of choice or unannounced closures. Guests are advised to confirm dining availability in advance, as external restaurant options may be necessary.

Location & Accessibility
The hotel boasts a highly advantageous central location in the charming village of Martillac, making it an excellent base for exploring the region. It is conveniently situated just 15-20 minutes from Bordeaux, with easy access from the motorway, which is ideal for travelers on longer journeys. A major highlight is its proximity to numerous vineyards and wineries in the prestigious Pessac-Léognan region, many of which are within walking distance, offering opportunities for tours and tastings. Guests consistently praise the quiet and peaceful environment of the chateau, providing a serene escape from city life. The presence of a large parking area further adds to the convenience for those traveling by car.

Staff & Service
Feedback on staff and service is notably polarized. Many guests commend the owners and staff for their warm, welcoming, and attentive approach, highlighting their helpfulness with local recommendations and their professional demeanor. The hotel is also noted for its pet-friendly service, with staff accommodating guests traveling with dogs. However, a significant number of reviews express strong dissatisfaction, describing some interactions with the owners as unpleasant, rude, or unhelpful. Issues frequently arise concerning check-in processes, particularly for those using gift vouchers, with reports of unexpected forced upgrades or additional fees. Communication is also a point of concern, with some guests experiencing unannounced restaurant closures or a lack of follow-up on issues raised during their stay.

Additional Information
Guests should be aware of several specific policies and unique aspects of the hotel. There is a pet-friendly policy, though some reviews mention potential additional fees for bringing animals. A recurring theme, particularly for those booking with gift vouchers or Smartbox, involves reports of unexpected forced upgrades or cancellations, leading to frustration and a perception of discriminatory practices. An unusual no outside food or drink policy is strictly enforced, even for items consumed in private rooms or on the grounds. Additionally, access to the spa facilities, including the jacuzzi, may incur an extra fee. The presence of the hotel's friendly golden retriever dog is frequently mentioned, adding to the unique, home-like atmosphere for many guests.