Hotel Chayrama

This hotel offers a highly convenient stay, primarily distinguished by its prime location just one block from Rodadero beach, making it an ideal choice for vacationers and sightseers eager to explore the vibrant area. Guests consistently highlight the hotel's remarkable cleanliness and the generally attentive staff as key aspects of their positive experience. The comfortable and often spacious rooms contribute to a pleasant stay, though some guests note significant street noise, particularly in rooms facing the main road. The hotel is well-suited for families and budget-conscious travelers seeking a central base with good value, offering a practical and accessible option for exploring the city. To ensure a more restful night, it is advisable to request a room away from the street, and be mindful of breakfast timings if you have early morning tours, as service starts later than some excursions depart.

Facilities & Amenities
The hotel provides a range of practical facilities and amenities designed to enhance guest comfort. Most rooms are equipped with efficient air conditioning and reliable Wi-Fi, ensuring a comfortable and connected stay. Some accommodations, particularly superior rooms, feature a Smart TV for entertainment, and certain units include a kitchenette, though guests report issues with non-functional stoves and a lack of basic utensils or cleaning supplies. While a refrigerator is available in some rooms, a common feedback point is the absence of an iron for guest use and a safe for valuables. An elevator is present, though it has been noted to be under repair or recently installed, potentially causing temporary inconvenience. Guests also frequently mention the lack of hot water in the showers and insufficient power outlets in rooms.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness throughout both the rooms and common areas. The accommodations are generally described as spacious and well-maintained, with many finding the beds comfortable and conducive to a good night's sleep, despite some reports of squeaky bed bases. However, a significant recurring issue is the considerable noise from the street, particularly in rooms facing the main road, which can disrupt sleep as the hotel lacks adequate soundproofing. While bathrooms are typically clean and ample, some guests have noted unpleasant odors, minor leaks, or a lack of basic amenities like a soap holder. Additionally, the towels provided are often described as small, old, and are not changed daily, which can be inconvenient for guests.

Dining & Food Quality
The hotel offers an included breakfast that receives mixed feedback from guests. While many find the food quality to be good, a predominant concern is the significant lack of variety, with the menu often being repetitive, typically consisting of eggs, arepa, and cheese daily. Guests frequently express disappointment regarding the absence of fresh fruit and natural juices, noting that only powdered juice is served, often with plastic cutlery. The dining area is described as small, and the breakfast service starts relatively late, which can be problematic for guests with early morning tours, causing them to miss the meal entirely. Some guests also reported slow service and less-than-friendly staff during breakfast hours, impacting the overall dining experience.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, placing guests just one block away from the popular Rodadero beach. This prime spot offers immediate access to a bustling commercial area with numerous restaurants, shops, and entertainment options, making it incredibly convenient for exploring the surroundings on foot. The proximity to public transportation also facilitates easy access to other parts of the city. However, due to its vibrant and central position, the area can be quite noisy, with street sounds often continuing late into the night or early morning, which some guests found disruptive. For those traveling by car, parking is available, though guests noted that access can be inconvenient, requiring staff assistance to open the gate each time.

Staff & Service
The hotel staff generally receives high praise for their friendliness and attentiveness, with many guests highlighting the helpfulness of the reception team, particularly during the night shifts. The staff's willingness to assist and provide recommendations contributes significantly to a positive guest experience. Housekeeping maintains a good standard of daily cleaning, ensuring rooms are tidy. However, some guests experienced issues with the laundry service, reporting damaged clothing and a lack of accountability. While the staff is largely commended, a few isolated incidents of less-than-friendly service were noted, particularly concerning the breakfast area. Overall, the commitment of the team to providing good service is a recurring positive theme in guest feedback.

Additional Information
Guests should be aware that the hotel has been undergoing renovation and construction work, which some found to be a source of noise and occasional dusty conditions, even during breakfast hours. While the hotel does not feature a swimming pool, its excellent proximity to the beach largely compensates for this. Some guests reported significant booking issues, including unexpected cancellations or overbooking, leading to inconvenience upon arrival. It is also important to note that the hotel does not provide hot water in the showers, a detail mentioned by several guests. Furthermore, some visitors found the lack of basic in-room amenities like cups or hand towels to be an oversight.