Chesterfield Centre – Market Town

This hotel is widely recognized for its convenient central location and the significant benefit of free on-site parking, making it a practical choice for many travelers. It is often perceived as a budget-friendly option, offering basic yet functional accommodations. While guests frequently commend the friendly and helpful staff, a recurring theme highlights the hotel's dated appearance and general need for refurbishment. The hotel is particularly well-suited for short-stay guests, business travelers, and event attendees seeking a straightforward base. To enhance your stay, consider requesting a room away from the main road to mitigate traffic noise, and be prepared for pedestrian access challenges when navigating to the town center.

Facilities & Amenities
The hotel offers ample free parking, a significant advantage for guests traveling by car, though spaces can become limited during peak times. While the hotel features a bar area, some guests noted its limited drink selection or early closing times, and a pool table was reported to be out of order. Complimentary Wi-Fi is generally available and reliable throughout the property. A notable convenience is the provision of free hot drinks, including tea, coffee, and hot chocolate, accessible in the reception or bar area. However, the lift is a frequent point of concern, with numerous reports of it being slow, jerky, or out of service, leading some guests to opt for the stairs.

Cleanliness & Room Comfort
Guest feedback on room condition and cleanliness is mixed; while some found their rooms clean, many reported issues such as stained carpets, marked walls, peeling wallpaper, and a general sense of being tired and dated. Unpleasant odors, including persistent and unusual smells, were occasionally noted in rooms and corridors. Most guests found the beds comfortable, though some described them as firm or prone to creaking, with a few mentioning issues with mattress quality or thin duvets. Shower pressure and water temperature were inconsistent for some, and bathrooms sometimes lacked hand towels or had damaged basins. A significant drawback is the pervasive traffic noise from the busy surrounding roads, which, despite double glazing, often disturbs sleep, especially in rooms facing the front. The absence of air conditioning means windows are often left open, exacerbating noise issues.

Dining & Food Quality
The hotel's breakfast receives varied feedback. While some guests found it to be very good with a decent selection, others described it as basic, limited, or of poor quality, with items sometimes served cold. Options typically include scrambled eggs (often noted as powdered), bacon, and beans, with some guests wishing for fried egg alternatives or more diverse healthy choices like fresh fruit or yogurt. Gluten-free bread is available. The breakfast is generally considered to be on the expensive side for the value offered. The hotel's restaurant or bar food menu is often described as limited, with some guests opting to dine elsewhere due to perceived poor quality or lack of variety.

Location & Accessibility
The hotel boasts a highly praised central location, offering easy walking distance to the town center, railway station, and various local amenities such as shops, pubs, and restaurants. Its proximity to the motorway also makes it convenient for guests traveling by car. However, a significant and frequently highlighted challenge is the accessibility for pedestrians due to the hotel's position on a very busy roundabout. Crossing the multi-lane roads to reach the town center is often described as difficult and potentially dangerous, as there are no dedicated pedestrian crossings, requiring careful navigation through fast-moving traffic.

Staff & Service
The staff at the hotel consistently receive high praise from guests, being described as friendly, helpful, welcoming, and attentive. Many reviews highlight their positive attitude and willingness to assist with requests, contributing significantly to a positive guest experience. The check-in and check-out processes are generally reported as smooth and efficient. While most interactions with reception staff are positive, a few guests noted instances of bluntness or unresponsiveness. Housekeeping service is sometimes inconsistent, with some guests reporting a lack of daily room servicing or replenishment of amenities unless specifically requested. The hotel also offers a pet-friendly service, which is appreciated by guests traveling with animals.

Additional Information
Guests should be aware that the hotel generally operates on a no daily room servicing policy, meaning amenities like towels and coffee supplies are not automatically replenished each day unless specifically requested. A convenient feature for all guests is the 12 noon check-out policy, allowing for a more relaxed departure. The hotel is often chosen for its value for money, providing a basic and functional stay. However, some guests noted issues with key card malfunctions and occasional noise from other guests in the corridors, which can impact the overall comfort of the stay.