Clackamas Inn & Suites

The hotel is often recognized for its good value and convenient amenities, particularly its covered parking, which guests appreciate, especially during inclement weather. Its location offers travelers needing convenient access to major freeways and nearby attractions. While some aspects of the property are noted as dated, many guests find it to be a practical and affordable option for short stays or work travelers. The friendly staff consistently receives praise for their helpfulness and positive demeanor, contributing significantly to a welcoming atmosphere. This hotel is a suitable choice for budget-conscious travelers and families seeking a functional place to stay without breaking the bank. To enhance your experience, consider requesting a room away from the main road to minimize traffic noise, and manage expectations regarding the hotel's older appearance, focusing instead on the overall affordability and service.

Facilities & Amenities
The hotel offers several amenities, though their condition and functionality receive mixed reviews. The covered parking is a highly valued feature, providing protection from the elements, particularly snow and rain. Guests generally find the Wi-Fi reliable enough for streaming and remote work. Rooms are typically equipped with a microwave and mini-fridge, which are appreciated conveniences, although some report issues with broken microwaves or fridges freezing contents. The elevator is available, but some guests noted non-functioning lights or a need for floor repair. The seasonal pool is mentioned, but frequently described as dirty, closed, or poorly located next to a busy intersection, making it less appealing. Vending machines are on-site, though occasionally out of order. For longer stays, laundry facilities are available, with staff providing detergent and dryer sheets.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. While many rooms are described as clean, some guests reported issues such as stained comforters, dirty carpets, or a general lack of thoroughness. The overall dated appearance of the rooms is a frequent comment, with observations of worn furniture, peeling headboards, and cracked fixtures. Regarding bed comfort, opinions differ, with some finding the beds comfortable, while others describe them as too soft, too hard, or even broken down and squeaky. Noise levels are a significant concern, primarily due to constant traffic noise from the adjacent highway and considerable hallway noise resulting from poor insulation and large gaps under doors. Furthermore, many guests noted unpleasant smelly rooms, with recurring mentions of musty odor, mold, cigarette smoke, and weed smell in common areas. In-room amenities like A/C and heating units sometimes malfunction, and bathroom fixtures can be problematic, including leaks or broken shower knobs. Door security is also cited as an area needing improvement.

Dining & Food Quality
The complimentary breakfast receives mixed reviews from guests. Most appreciate its inclusion, though many describe the offerings as "minimal," "basic," or "sparse." Common food options include pancakes from an automatic machine, biscuits and gravy, bagels, yogurt, and various juices. While some guests enjoy the convenience and taste, others express disappointment with the limited variety, noting a lack of protein options like eggs or a broader selection of cereals. The pancake machine, a popular feature, sometimes runs out of batter early in the morning, leading to guest frustration. The coffee quality is also inconsistent, with some finding it weak. Overall, the breakfast is seen as a functional, albeit sometimes underwhelming, start to the day, reflecting the hotel's budget-friendly nature rather than a gourmet experience.

Location & Accessibility
The hotel's central location is a significant advantage for many guests, offering convenient access to the interstate and major freeways. It is situated near a variety of shopping centers and restaurants, including fast food, family dining, and diverse international cuisines, making it easy for guests to find meals and necessities. Public transit options are also nearby, providing access to wider areas. However, the immediate surroundings receive mixed feedback. The hotel's proximity to a busy intersection can make entry and exit from the covered parking challenging, especially during peak traffic hours. Some guests also express discomfort with the presence of an adult video store nearby and the general perception of a "sketchy" environment due to visible homeless individuals in the vicinity. Despite these concerns, the location is generally considered practical for travelers exploring the region.

Staff & Service
The staff at the hotel consistently receives high praise from guests, standing out as a major positive aspect of the stay. They are frequently described as friendly staff, helpful staff, polite, courteous, and attentive service, with many reviews highlighting specific positive interactions and their willingness to assist with requests. The check-in and check-out processes are generally reported as quick check-in and smooth check-out, contributing to a hassle-free experience. While housekeeping efforts are appreciated by some for their responsiveness to requests for fresh towels and room cleaning, others note that daily cleaning is not standard. Overall, the staff's commitment to providing a welcoming and supportive environment is a recurring theme, often compensating for some of the hotel's more dated aspects and enhancing the overall guest experience.

Additional Information
Beyond the standard amenities, guests frequently highlight the hotel's exceptional value for money, often describing it as a "bang for your buck" option for budget-conscious travelers. The property maintains a non-smoking policy, though some guests occasionally report lingering smoke odors in certain areas. While the hotel offers covered parking and mentions security measures like cameras, some guests have expressed concerns about the safety of vehicles in the garage. Issues with key card access to the building after hours, requiring guests to call the front desk for entry, are occasionally reported. The hotel's outdated appearance is a consistent observation, with many guests acknowledging that the property is older and could benefit from renovations. Some rooms feature jacuzzi tubs, but reviews indicate these often do not function properly. Concerns about door security, including large gaps under room doors, are also noted.