Clarion Inn Asheville Airport

The hotel offers a welcoming and comfortable stay, distinguished by its impressive dual pool offering and an exceptional complimentary breakfast that consistently exceeds guest expectations. Its convenient location near the airport and various dining options makes it a practical choice for a range of travelers. The hotel is particularly well-suited for families seeking recreational amenities and a satisfying start to their day, and for airport travelers or business travelers who value proximity to transport and on-site conveniences. Couples also find it appealing for its comfortable accommodations and accessible dining. To ensure a smooth experience, guests are advised to confirm Wi-Fi availability upon arrival, as connectivity can be inconsistent, and to be aware of the hotel's deposit policy, which is a recurring point of discussion among visitors. Additionally, checking the condition of the room upon check-in can help address any minor maintenance issues promptly.

Facilities & Amenities
Guests frequently highlight the hotel's indoor and outdoor pools as a major draw, providing excellent recreational opportunities for all ages. While the outdoor pool is noted for its size and depth, some guests have found the indoor pool area to be a bit cool, despite the water being heated. A significant point of concern for many visitors is the inconsistent Wi-Fi service, with numerous reports of poor connectivity or complete lack of internet access in rooms, which can be a considerable inconvenience for those relying on it for work or leisure. The hotel also provides a fitness center for guests to maintain their routines and a free business center for professional needs. Although generally functional, one guest reported a non-working elevator, which caused temporary inconvenience. Abundant free parking is a consistent positive, making arrivals and departures hassle-free.

Cleanliness & Room Comfort
The hotel generally receives praise for its clean rooms and overall tidiness, with many guests describing their accommodations as spotless and well-maintained. The beds are a consistent highlight, frequently lauded for being exceptionally comfortable and ensuring a restful night's sleep. However, feedback on room condition and noise levels is mixed. While some rooms are noted as surprisingly quiet, others report issues with thin walls, allowing noise from neighboring rooms or hallways to be heard. Some guests have also experienced disturbances from street noise or early morning construction. Isolated reports mention signs of wear and tear, such as stained carpets, worn furnishings, peeling paint in bathrooms, or issues with bathroom fixtures like slippery tubs or reversed hot/cold water. In-room amenities like refrigerators and microwaves are appreciated, though some mention issues with TV remotes or non-functional hairdryers.

Dining & Food Quality
The complimentary breakfast is a standout feature, consistently receiving high praise from guests who describe it as excellent, great, and better than expected compared to other hotels. The breakfast variety is a major highlight, often including hot options such as scrambled eggs, bacon, sausage, potatoes, biscuits and gravy, and waffles, alongside cereals, fruit, and even unique additions like Mexican sauce and shredded cheese. While most guests are very satisfied, some note that items can run out quickly or that the selection remains the same daily, and a few mention issues with coffee not being hot or certain items only being available on weekends. The on-site Blue Agave Mexican Bar & Grill is highly recommended for its food quality and convenience, with many guests enjoying the margaritas and the added benefit of a discount for hotel guests.

Location & Accessibility
The hotel's central location is a significant advantage, particularly its close proximity to the airport, making it an ideal choice for travelers with early flights or late arrivals. The complimentary airport shuttle service is highly valued for its convenience, though a few guests have experienced issues with its punctuality or availability, especially during late hours. Guests appreciate the abundance of restaurants within walking distance, including the popular on-site Mexican restaurant and a steakhouse directly across the parking lot, providing diverse dining options. Additionally, the hotel is conveniently located near stores and other amenities, enhancing the overall guest experience. While the location offers easy access to highways, some visitors have noted challenges in finding the hotel's front door due to city traffic pattern changes or unclear signage.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, frequently described as friendly, courteous, helpful, and professional. Guests often highlight the attentive service provided during check-in, with many appreciating the quick check-in process and the staff's willingness to accommodate requests. Specific team members are often commended by name for their exceptional service, contributing to a welcoming atmosphere. The shuttle service staff are also frequently praised for their helpfulness, despite occasional issues with shuttle timing. Housekeeping is generally noted for maintaining clean rooms, though some guests have reported feeling rushed by early morning cleaning attempts. Overall, the staff's dedication to providing a positive guest experience is a recurring theme, making many visitors feel valued and at home during their stay.

Additional Information
A notable point for guests to be aware of is the hotel's deposit policy, which requires an immediate charge to the guest's account, with the refund often taking 5-10 business days to process. This policy has caused frustration for some travelers, who feel it is inconvenient or not clearly communicated. The hotel also features versatile banquet rooms with removable wall panels, making them suitable for various events such as weddings or business meetings that require overnight stays. Guests generally feel a sense of security during their stay, contributing to a relaxed environment. While the hotel aims to provide a comfortable experience, some guests have reported issues with reservations being unexpectedly cancelled or rooms not being ready upon arrival, which can lead to initial inconvenience.