Hotel CLARUM 101

This boutique hotel offers a distinctive experience, characterized by its high design, elegant lobby, and beautiful room aesthetics, all situated on a tree-lined street in the vibrant Chapalita neighborhood. Guests consistently highlight its excellent location, the attentive and friendly staff, and the overall cleanliness and comfort of the accommodations. It is an ideal choice for sightseers and business travelers seeking a tranquil yet well-connected base, as well as for couples looking for a charming getaway and families exploring the city. To enhance your stay, consider requesting a room with natural light, as some units may lack windows, and be aware that some guests have noted occasional issues with the air conditioning.

Facilities & Amenities
The hotel boasts installations that are generally in great condition, contributing to a pleasant stay. While some guests found the terrace to be a bit narrow, the overall design and comfort of the common areas are appreciated. Many reviews mention issues with the air conditioning, with some units described as old, noisy, or not cooling effectively, and in a few instances, leaking water. Wi-Fi connectivity is a mixed bag, with some guests experiencing weak, intermittent, or slow service. The hotel offers an outdoor kitchen that is well-equipped, and guests also benefit from gym access included nearby. Some rooms feature a minibar with snacks, which is a welcome convenience.

Cleanliness & Room Comfort
Guests frequently praise the hotel's cleanliness, noting that rooms and bathrooms are consistently well-maintained. The spacious rooms are often described as comfortable, with many guests highlighting the comfortable beds that ensure a restful night's sleep. However, some guests found the pillows to be either too small or too thick. While the overall design is modern and appealing, some rooms reportedly lack natural light or windows, which can affect the ambiance. Isolated issues mentioned include a noisy entrance door, a leaking sink, and some older bathroom fixtures or showers with low water pressure. Some guests also reported issues with the air conditioning in their rooms, ranging from being old and noisy to not functioning properly.

Dining & Food Quality
Feedback on dining is mixed, with many guests finding the breakfast offering to be quite basic and limited. While some appreciate the convenience of a small breakfast sufficient to start the day, others describe the food quality as poor, with a very basic selection that sometimes includes cold or stale bread and un-fresh fruit. The coffee is also a point of contention for some. Most guests note that there is no dedicated restaurant or comfortable seating area for breakfast, with some rooms lacking a frigobar or coffee maker for in-room convenience. Despite these limitations, the hotel's excellent location means there are numerous high-quality restaurants and cafés within easy walking distance.

Location & Accessibility
The hotel's central location in the Chapalita neighborhood is consistently highlighted as a major advantage. It is situated on a beautiful, tree-lined street, offering a quiet and secure environment. Guests appreciate being within easy walking distance to a wide array of restaurants, cafés, and shopping options. The hotel is also conveniently located near public transportation and provides easy access to major thoroughfares, making it simple to navigate the city. While the area is generally considered safe, parking is limited and can be complicated, with vehicles sometimes exposed or affected by nearby sprinklers, which can be a minor inconvenience for guests arriving by car.

Staff & Service
The staff at this hotel consistently receives high praise for their exceptional attentiveness and friendly service. Guests frequently commend the reception team for their warmth, helpfulness, and efficiency during the check-in process. Many reviews highlight specific instances of staff going above and beyond, being empathetic, and accommodating guest requests. The housekeeping staff is also noted for their thoroughness and professionalism. Guests appreciate the welcoming drink offered upon arrival and the overall willingness of the team to ensure a comfortable stay. Despite a few isolated negative experiences regarding specific staff interactions or check-in instructions, the overwhelming sentiment is that the staff provides excellent customer service.

Additional Information
This hotel operates with a unique condominium-style management, which some guests found to be a bit unconventional, particularly regarding after-hours check-in instructions that are sent via email. While generally clean, some guests noted that daily room cleaning is not automatically included, and a tip envelope is provided for this service. The hotel offers thoughtful amenities such as artisanal bath products and an alliance with a nearby gym, providing guests with access to fitness facilities. Some rooms include a minibar with snacks, adding to guest convenience. However, a few guests reported issues with hot water availability or water pressure in their rooms. The hotel is also noted for its historical background, having previously hosted international artists.