Cleopatra Superior

The hotel offers a convenient and tranquil retreat, distinguished by its prime location that provides easy access to the beach, restaurants, and bars, while maintaining a peaceful atmosphere. This makes it an ideal choice for couples, friends, and older guests seeking a relaxed holiday experience without being far from the action. Guests consistently highlight the exceptionally friendly and helpful staff, the overall cleanliness of the premises, and the inviting pool area with its comfortable sunbeds as key positives that contribute to a pleasant stay. While the hotel provides a solid base for exploration and relaxation, prospective guests should be aware of additional charges for amenities like air conditioning and the in-room safe, which are often considered essential for comfort. To enhance your stay, consider bringing a travel kettle for in-room hot beverages and an extension cable due to the limited availability of plug sockets in the rooms.

Facilities & Amenities
The hotel features a lovely pool area that is often praised for its size and cleanliness, providing a refreshing escape for guests. The sunbeds are noted for being comfortable, with some recent refurbishments enhancing the experience, though some guests mention that sunbeds with parasols can be quickly reserved in the mornings. A bar is available, offering a quiet spot for drinks and snacks, with many guests finding the prices reasonable. While the Wi-Fi is generally available in public areas, many guests report it to be poor or unreliable, especially within the rooms. The hotel also has a gym and games room, though these are often found locked or contain broken equipment, requiring guests to request access from reception. Each room includes a fridge, which some guests found useful for keeping items cool, while others noted it functioned more as a cooler. Air conditioning and an in-room safe are available, but typically incur an extra charge. Guests appreciate the presence of balconies in rooms, often offering pleasant views.

Cleanliness & Room Comfort
The cleanliness of the rooms is generally well-regarded, with many guests reporting daily cleaning and regular changes of towels and bed linen, contributing to a fresh environment. However, some guests experienced inconsistencies, noting less frequent changes or superficial cleaning. The rooms are frequently described as basic and dated decor, with some appearing old-fashioned and in need of refurbishment, particularly the bathrooms. While the beds are often found to be comfortable, some guests reported issues with sheets not staying in place or with the comfort of extra beds. A recurring concern is the tiny showers with shower curtains that are often too short or do not adequately contain water, leading to flooding bathrooms and slippery floors. Some bathrooms also reportedly have issues with mold or unpleasant smells. Noise levels can vary, with some rooms experiencing disturbances from the bar, other guests, or even the wind, while others appreciate the hotel's generally quiet location. In-room amenities are minimal, with limited plug sockets and a hairdryer that some found to be underpowered.

Dining & Food Quality
The hotel's continental breakfast receives mixed feedback, with many guests describing it as very basic and lacking breakfast variety. Typical offerings include bread for toast, jams, hard-boiled eggs (often served cold), cheese, ham, cereal, yogurt, and fruit, along with coffee and juice. While some guests found it sufficient to start their day, many opted to eat breakfast outside the hotel due to the limited selection. The snack bar and pool bar food, however, are generally well-received, with guests praising the delicious options, reasonable prices, and good portion sizes. Some guests also mentioned dining at the sister hotel's restaurant, noting good food quality but occasionally experiencing slow service. The bar area is available for drinks, though some guests found the practice of paying before receiving items unusual.

Location & Accessibility
The hotel boasts an excellent central location, making it a significant draw for guests. It offers convenient beach access, being just a short walk away, and is ideally situated at the start of a vibrant strip of restaurants, bars, and shops. This proximity allows guests to easily explore the local area and enjoy the nightlife without needing extensive travel. Despite being close to the bustling areas, the hotel is noted for its relatively quiet area, particularly at night, which contributes to a peaceful stay and good sleep quality. This balance of accessibility and tranquility makes it a favorable choice for those who wish to be near the action but also value a calm environment.

Staff & Service
The staff at the hotel consistently receive high praise for their friendly staff and helpful service. Guests frequently highlight their attentiveness and willingness to go above and beyond to assist with requests, from providing extra pillows to resolving room issues. The reception staff are often commended for their welcoming demeanor and efficient quick check-in process. The bar staff are also noted for their hard work, pleasant greetings, and engaging banter, which enhances the guest experience around the pool. While most interactions are positive, some guests reported isolated instances of less helpful or curt behavior from certain individuals. Housekeeping efforts are generally appreciated for maintaining cleanliness, though some guests noted inconsistencies in the frequency of towel and linen changes. Overall, the dedication of the team significantly contributes to a positive and welcoming atmosphere.

Additional Information
Guests should be aware of several additional charges that may apply during their stay. These commonly include air conditioning fees and safe fees, which are often considered essential for comfort but are not always included in initial booking prices. A tourist tax is also typically collected upon arrival. The hotel maintains a pet-friendly atmosphere, with a hotel cat often seen around the premises, though some guests noted cats in the dining area. A common point of discussion is the sunbed reservation policy, with many guests observing towels placed on sunbeds early in the morning, limiting availability later in the day. Guests have the added benefit of sister hotel access, allowing them to use the pools and facilities at nearby properties. For those with late departures, a late checkout policy is available, though it can be expensive, sometimes with a discount offered if guests spend a certain amount at affiliated bars or restaurants.