Hotel Clumba

The hotel's most striking feature is its prime beachfront location, offering direct access to the sea and promenade, making it an ideal choice for sightseers and couples seeking a relaxing getaway. Guests consistently highlight the exceptionally friendly and attentive staff, who contribute significantly to a welcoming atmosphere. The food quality and variety in the buffet generally receive positive remarks, though some aspects of the dinner menu have mixed reviews. While the rooms are often described as spacious, feedback on their comfort and condition is varied, with some noting outdated elements. The hotel's pool area is also a popular amenity for relaxation. This destination is particularly well-suited for families due to its convenient access to the beach and amenities. To enhance your stay, consider requesting a sea-view room for stunning vistas, and be mindful of the early dinner closing times.

Facilities & Amenities
The hotel offers a well-regarded pool area that guests find clean and spacious, featuring ample sun loungers, grassy sections, and two jacuzzis, though some note that one jacuzzi often experiences operational issues. While the Wi-Fi is available and free, some guests report inconsistent connectivity, particularly within their rooms. The hotel also provides a sauna, which requires advance notice for preparation, and some guests have experienced issues with it not being ready. An elevator is available, but reviews indicate it has been out of service for extended periods and experienced intermittent failures. Guests should be aware that a fridge in the room incurs an additional daily fee, and some have found it does not cool effectively. The air conditioning system receives mixed feedback, with some guests reporting it does not function all day or is ineffective in cooling the entire room, often only reaching the hallway. A bar is on-site, but the quality of its cocktails has been a point of concern for some visitors.

Cleanliness & Room Comfort
Feedback on room condition and comfort is notably mixed. Many guests describe the rooms as spacious and appreciate the soundproofing from outside noise when balcony doors are closed. However, a significant number of reviews highlight that the rooms, particularly the bathrooms, appear dated and could benefit from renovation, with issues like peeling paint, old fixtures, and poor plumbing leading to unpleasant odors or splashing from the sink. The beds are a major point of contention; while some guests find them very comfortable and firm, others report them to be highly uncomfortable, with springs or boards felt through the mattress, leading to back pain. Housekeeping generally receives praise for cleanliness, though one specific review noted sand in the bed and a perceived lack of sheet changes. The air conditioning effectiveness is also a recurring concern, with some finding it insufficient to cool the room adequately. Additionally, some guests mentioned a lack of sufficient power outlets for charging devices.

Dining & Food Quality
The hotel's dining experience receives varied feedback. The breakfast buffet is generally well-regarded, offering a rich and diverse selection. However, opinions on the dinner buffet are more divided; while many guests praise the variety and quality, particularly the fresh fish, steak, and live cooking stations for items like omelets and crepes, others find the selection limited, bland, or primarily catering to specific international tastes. The food quality is often described as good, with ample quantity. A common point of dissatisfaction is the drinks policy during dinner, as beverages, including water, are not included and incur an additional charge, with some guests receiving sparkling water when still was requested. The dining hours are also a frequent comment, with the buffet closing relatively early, which some guests find inconvenient for a relaxed evening meal. The on-site bar serves cocktails, but their quality has been inconsistent according to some reviews.

Location & Accessibility
The hotel boasts an excellent central location, directly adjacent to the beach and the promenade, providing immediate access to the sea and scenic walks. Guests appreciate its proximity to the port, various restaurants, bars, and shops, making it convenient for exploring the local area. The hotel is also well-situated near a bus station, offering easy transportation to other parts of the region and beautiful nearby coves. While the immediate beach area is noted for being crowded with sunbeds, the overall setting is described as quiet at night, yet close enough to entertainment options. Finding parking can be a challenge, especially during peak season, as free spaces are limited and often difficult to secure in the vicinity. Despite some minor concerns about the immediate beach quality, the hotel's accessibility to a wide range of attractions and other stunning beaches is a significant advantage.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise, standing out as one of its strongest assets. Guests describe the entire team, from reception to kitchen staff, waitresses, cleaners, and the director, as exceptionally friendly, helpful, attentive, and professional. Many reviewers highlight the warm and welcoming atmosphere created by the staff, making them feel like family. The check-in process is noted as quick and accommodating, with guests often allowed early access to their rooms. The hotel also provides thoughtful services such as luggage storage and continued access to the pool area on departure day. Staff are commended for their excellent language skills, including English and German. While housekeeping is generally praised for maintaining cleanliness, one specific review mentioned an issue with bed linen not being changed or cleaned thoroughly. Overall, the dedication of the staff to providing excellent service is a recurring theme.

Additional Information
The hotel is recognized as a 3-star property, with many guests feeling its value for money and service quality approach that of a 4-star establishment. However, some areas show the hotel's age, with mentions of it being "a bit old" or "tired," particularly concerning the need for bathroom renovations and general paint touch-ups. A notable policy is the daily fridge fee, which some guests find unacceptable given the summer climate. The balcony light system is also a point of feedback; it operates automatically until midnight and cannot be manually turned off, which can affect privacy, attract mosquitoes, and generate heat. Guests should be aware that the bar and snack bar operate on a cash-only payment basis, which can be inconvenient. While generally well-maintained, one review noted an expired fire extinguisher in the dining area. The hotel also offers a ping-pong table and two jacuzzis in the pool area, though one jacuzzi frequently experiences issues.