Comfort Inn

This hotel is particularly notable for its convenient direct parking access right outside many ground-floor rooms, a feature highly appreciated by guests, especially those traveling with pets or by snowmobile. It is also recognized for its generally clean accommodations, friendly staff, and a complimentary breakfast that receives consistent praise. The hotel caters well to road trippers and families seeking easy access to their vehicles and local amenities, as well as pet owners who benefit from the direct outdoor access. Business travelers on extended stays have also found it a suitable base. To enhance your stay, consider requesting a recently renovated room to avoid potential issues with older decor or odors, and be aware that some rooms may experience noise from the air conditioning or neighboring guests.

Facilities & Amenities
Guests appreciate the in-room conveniences such as a coffee maker, fridge, and microwave, which are well-equipped for a comfortable stay. While the hotel offers free Wi-Fi, some guests have reported issues with connectivity and an annoying sign-in process. It's important to note that the hotel does not have an elevator, which can be a consideration for guests with mobility issues or heavy luggage, as rooms are spread across multiple floors. For longer stays, the absence of washer/dryer facilities was noted by some guests.

Cleanliness & Room Comfort
The overall cleanliness of the hotel is frequently praised, with many guests finding their rooms well-maintained. However, feedback on room comfort and condition is mixed; some rooms are described as spacious and comfortable, while others are noted as old, needing renovations, or having outdated decor. Recurring issues include a strong cigarette smoke smell or other unpleasant odors in some rooms, dirty carpets, and instances of soiled or sandy bed linens upon arrival. Bed comfort is generally positive, with mattresses described as firm yet comfortable. Noise can be an issue, with reports of noisy air conditioning units, loud ventilation in bathrooms, and disturbances from noisy neighbors or nearby establishments like McDonald's.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, consistently described as very good to excellent with a wide variety of choices. Options typically include hot items like eggs, sausages, and potato squares, along with muffins, breads, bagels, and cereals. Guests also appreciate the availability of hot coffee in the lobby 24 hours a day, and the option to make their own waffles. However, the breakfast room is often noted as being too small with limited seating, leading to a chaotic atmosphere during peak times. Some guests also reported that items could run out quickly, especially closer to the closing time.

Location & Accessibility
The hotel's central location is a major advantage, providing easy access to a variety of restaurants and shops within walking distance, including popular fast-food chains and local eateries. It is also conveniently situated near recreational areas like cycling paths and the Blueberry trail, making it suitable for active travelers. For those traveling by ferry, the hotel is a practical stopover point. Parking is a notable feature, with ample free and safe options, including direct access to rooms for ground-floor guests. However, some guests experienced issues with the promised electrical plug-ins for vehicles, finding many spots unserviced or problematic.

Staff & Service
The staff consistently receives high praise for being friendly, helpful, courteous, and welcoming. Guests frequently highlight the excellent service provided by the reception team and the breakfast staff, often noting their smiling demeanor and willingness to assist. The check-in process is generally smooth and efficient. However, there have been some isolated issues with housekeeping, including rooms not being serviced or being found in an unsatisfactory condition upon arrival. Some guests also reported miscommunication issues regarding bookings or room allocations, which required intervention from the front desk.

Additional Information
The hotel maintains a pet-friendly policy, which is highly valued by guests traveling with animals, especially with the convenience of direct room access to the outside. Guests should be aware that the hotel is undergoing renovations or is in need of a refresh, as some areas and rooms show signs of age with outdated decor and carpets. For guests on extended stays, it's important to note the absence of washer/dryer facilities on-site. A security deposit may be required upon arrival.