Comfort Inn Great Falls South

This hotel is frequently praised for its complimentary breakfast, offering a wide array of choices that many guests consider a highlight of their stay. The staff generally receives commendation for their helpfulness and professionalism, contributing to a welcoming atmosphere. While the hotel's cleanliness is often noted, some guests have experienced inconsistencies. It serves as an ideal choice for road trippers and families due to its convenient location and amenities, and is also suitable for business travelers seeking a practical and comfortable stay. To enhance your experience, consider requesting a room away from high-traffic areas like the pool or front desk to minimize potential noise, and verify the operational status of specific amenities like the pool or hot tub if they are crucial to your visit.

Facilities & Amenities
The hotel features a pool, which is a popular amenity, though feedback is mixed regarding its condition and temperature; some guests found it enjoyable, while others noted it could be cold or had issues with peeling lining. A hot tub is also mentioned, but some reviews indicate it was out of order. Guests generally find the Wi-Fi to be reliable, ensuring connectivity throughout their stay. While there is no dedicated fitness center, the hotel provides other conveniences such as ice machines, though their functionality has been inconsistent for some. The overall impression of the property's general condition is varied, with many guests noting it appears to be undergoing renovations or could benefit from further updates, despite some areas appearing newly renovated.

Cleanliness & Room Comfort
Guest experiences regarding cleanliness and room comfort are quite varied. Many guests report their rooms to be clean and well-maintained, appreciating the overall tidiness. However, some reviews mention issues such as stained carpets, hair in the bathroom or on bedding, and a general sense of the rooms feeling dated or not thoroughly cleaned. The beds receive mixed feedback; while some guests found them comfortable, a significant number described them as hard or worn, leading to uncomfortable nights. In-room amenities typically include a microwave, refrigerator, and coffee maker, which are appreciated. Noise levels can be a concern, with reports of sounds from hallways, other guests, and air conditioning units impacting the quietness of the rooms.

Dining & Food Quality
The breakfast offered at the hotel is a significant draw for many guests, frequently highlighted for its variety and quality. Most guests praise the extensive selection, which often includes hot items like eggs, sausage, biscuits and gravy, and waffles, alongside cereals, fruit, and coffee. Many consider it one of the best complimentary breakfasts they have encountered. While the majority of feedback is positive, some guests have noted occasional inconsistencies in food temperature, availability of certain items like gluten-free options, or the freshness of fruit. The breakfast area itself is generally described as spacious and clean, though a few reviews mention it can appear worn or crowded during peak times.

Location & Accessibility
The hotel boasts a convenient location, making it easily accessible from the highway and placing guests within close proximity to attractions and essential services. Many guests appreciate its closeness to shopping centers and a variety of restaurants, with some dining options even within walking distance. The area is generally described as quiet and safe, contributing to a relaxed stay. Parking is available on-site, and most guests find it to be ample and easy to navigate, though some with larger vehicles or trailers noted limited space. Its strategic position makes it a practical choice for travelers looking for easy access to local amenities and main routes.

Staff & Service
The staff at the hotel receives highly mixed feedback, with many guests praising their friendliness and attentive service, particularly during check-in and in the breakfast area. Guests often highlight instances of staff being helpful and accommodating, contributing positively to their stay. However, a notable number of reviews describe some staff members as unapproachable, curt, or lacking in enthusiasm, which has negatively impacted guest experiences. Housekeeping service also garners varied comments, with some guests reporting excellent cleanliness and prompt towel replenishment, while others experienced issues with rooms not being fully stocked or cleaned to their satisfaction, occasionally requiring follow-up requests.

Additional Information
The hotel is frequently undergoing renovations and updates, which guests should be aware of as it can sometimes lead to minor inconveniences like construction noise or materials in hallways. The hotel maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals, though some reviews suggest limited outdoor areas for pets. Guests also appreciate the availability of 24/7 coffee and lemon water in the lobby, providing convenient refreshments. While the hotel aims to provide a comfortable experience, some guests have reported issues with specific hotel policies, such as difficulties with cancellations or unexpected charges, which are important to clarify upon booking.