Comfort Inn Powell - Knoxville North

This hotel is highly regarded for its pet-friendly environment and recent renovations, offering a comfortable and modern stay for guests. Its convenient location near the interstate and various dining options makes it an ideal choice for road trippers and travelers with pets seeking a convenient stop. Guests consistently highlight the comfortable accommodations, the generally positive breakfast experience, and the helpfulness of the staff. For families and business travelers, the hotel provides a practical and welcoming base. To enhance your stay, consider requesting a room away from high-traffic areas like the laundry chute to minimize potential noise, and confirm pool hours upon arrival as they can sometimes be inconsistent.

Facilities & Amenities
The hotel offers a range of amenities, including an indoor pool and hot tub, which are popular among guests, though some note the pool water can be quite cold and the hot tub may have strong chlorine levels. A fitness center is available for those wishing to exercise. Guests appreciate the convenience of free Wi-Fi throughout the property, ensuring connectivity. The presence of ice machines and vending machines adds to guest convenience. For electric vehicle owners, an EV charger is available, providing a useful service for modern travelers. While the facilities are generally well-received, some guests have experienced issues with inconsistent pool hours or the overall condition of the pool area.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed but generally positive. Many guests praise the rooms as very clean, super clean, and comfortable, often noting the comfortable beds and quiet atmosphere that contribute to a restful sleep. Rooms are typically well-appointed with amenities like a microwave, refrigerator, and coffee maker. However, some guests have reported issues such as a musty smell, mold in bathrooms, dust on surfaces, hair in bathrooms, or even instances of ants and bed bugs. There are also occasional mentions of noisy air conditioning units, lukewarm shower water, or a lack of towel racks. Despite these isolated concerns, the majority find the rooms to be a pleasant and clean environment.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives positive feedback for its variety and quality. Guests frequently mention a good selection of hot items, including eggs, sausage, biscuits and gravy, and waffles, alongside other options like cereals, pastries, and various bread choices. The breakfast area is often described as clean and well-maintained, with attentive staff ensuring items are replenished quickly. While most reviews are favorable, a few guests have noted that the coffee can be weak or the eggs tasteless. Overall, the breakfast is considered a significant perk, providing a satisfying start to the day for many travelers.

Location & Accessibility
The hotel boasts a highly convenient location, particularly for road trippers due to its easy access to Interstate 75. Guests appreciate its proximity to a wide array of restaurants, grocery stores, and gas stations, many of which are within walking distance or a short drive. It is also noted for being close to a hospital and the Knoxville Convention Center, making it suitable for various purposes. While the hotel is tucked away slightly from the main road, providing a quieter environment, it remains easily accessible. Parking is readily available and generally ample, accommodating guests without issue.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight the positive interactions with front desk personnel, describing them as welcoming and efficient during check-in and check-out. The breakfast attendant is frequently commended for their hard work and pleasant demeanor. Staff members are often noted for going above and beyond, such as assisting with room changes or providing local information. While the vast majority of feedback is positive, a small number of guests have reported isolated instances of unhelpful or rude behavior from specific staff members, or inconsistencies with housekeeping service such as early knocks or incomplete room servicing.

Additional Information
The hotel is notably pet-friendly, accommodating both dogs and cats, though guests should be aware that a per-pet fee may apply. There have been some instances where guests with pets were informed that animals are not allowed in the pool area, which caused confusion. The property has undergone renovations, with many guests appreciating the updated decor and modern finishes, though some minor issues like loose fixtures or worn carpets have been observed in certain areas. Guests should also be aware of the hotel's cancellation policy, as some have reported difficulties obtaining refunds for last-minute cancellations. The hotel offers ADA accessible rooms, which have been positively reviewed for their spaciousness and thoughtful design.