Comfort Inn

The hotel is highly regarded for its pet-friendly accommodations, particularly the convenience of ground-floor rooms with direct patio door access to the outside, which is a significant advantage for guests traveling with animals. This feature, combined with ample parking often available directly outside the room, makes it an ideal choice for road trippers and travelers with pets. Guests consistently highlight the welcoming and helpful nature of the staff, the overall cleanliness of the premises, and the quality of the complimentary breakfast. The central location, close to various amenities, also contributes to a positive experience for families and business travelers seeking convenience. To enhance your stay, consider requesting a ground-floor room for easier access, especially if you have luggage or pets, and be mindful that some rooms may experience noise from the busy road.

Facilities & Amenities
The hotel offers practical amenities that cater to the needs of its guests, though some aspects receive mixed feedback. Many guests appreciate the convenience of direct patio door access from ground-floor rooms, which is particularly useful for those with pets or a lot of luggage, as it allows for easy loading and unloading directly from the vehicle. However, a recurring point of concern is the absence of an elevator, which can be challenging for guests staying on the second floor, especially when managing luggage. Some reviews also mention issues with the Wi-Fi being spotty or having poor security, and the lack of luggage carts or dollies can make transporting belongings difficult. While some older reviews mention a pool and hot tub, more recent feedback indicates these facilities may be out of order or in poor condition, suggesting they are not a reliable amenity.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many noting the spotless bathrooms and updated appearance of recently renovated spaces. The beds receive mixed reviews; while many describe them as comfortable, some guests find the mattresses to be very firm, and a few report squeaky beds or worn sheets. Rooms are often described as spacious and equipped with convenient in-room amenities such as a refrigerator, microwave, and coffee maker. However, noise can be a significant issue for some, with complaints about thin walls allowing sounds from neighboring rooms, banging doors, and street noise from the busy road. Some guests also report unpleasant odors in the room or bathroom, or issues like stains on carpets, suggesting inconsistencies in deep cleaning.

Dining & Food Quality
The complimentary breakfast is a major highlight for most guests, consistently praised for its plentiful and varied selection. Many appreciate the availability of hot breakfast options, including omelettes, bacon, sausages, and potatoes, along with popular items like waffles, cereals, toast, bagels, and yogurt. The coffee and juice selections are also well-received. Guests frequently commend the staff overseeing the breakfast area for their friendliness, attentiveness, and efficiency in keeping items stocked and the area clean. While the overall quality is highly rated for a complimentary offering, some guests with dietary restrictions note limited options, and a few find the breakfast room to be somewhat cramped, especially during peak times.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy reach of numerous amenities. It is conveniently situated near a highway, making it ideal for road trippers. Guests appreciate its proximity to shopping centers, including a mall and grocery stores, and a wide array of restaurants, many of which are within walking distance. The hotel's position also offers good access to local attractions and businesses. Parking is generally considered ample, though some guests with larger vehicles or trailers find it can be tight, and winter conditions may affect lot cleanliness. While the location is praised for convenience, some rooms facing the main road can experience noise from traffic, and the hotel's entrance can be difficult to spot amidst the busy area.

Staff & Service
The staff at the hotel consistently receives high praise for their friendly, helpful, and accommodating demeanor. Many guests highlight the professional and attentive service provided by the front desk team, often noting their willingness to go above and beyond to assist with requests, provide local information, and ensure a smooth check-in and check-out process. The breakfast staff also receives frequent commendation for their cheerful attitude and efficiency. While the vast majority of feedback is positive, there are isolated instances where guests report negative interactions with specific front desk personnel, describing them as rude, unhelpful, or sassy, which can significantly impact their overall experience. However, these appear to be exceptions to the generally high standard of service.

Additional Information
The hotel is widely recognized for its pet-friendly policy, with many guests appreciating the availability of ground-floor rooms that offer direct patio door access to the outside, making it convenient for pet owners. However, some guests have expressed concerns regarding the clarity and cost of pet fees, and note a lack of dedicated pet waste stations on the property. The hotel has undergone recent renovations, which have updated many rooms, but some areas still show signs of age, and construction can occasionally lead to noise or temporary inconveniences. A notable feature is the absence of an elevator, which can be a challenge for guests with mobility issues or heavy luggage, particularly those assigned to the second floor.