Comfort Inn & Suites Fort Lauderdale West Turnpike

The hotel is often highlighted for its consistently friendly staff and a convenient location that serves various travel needs. Its comfortable beds are a recurring positive, contributing to a restful stay for many. The property is well-suited for business travelers and conference attendees due to its accessibility, as well as those on short stays or overnight trips before cruises or flights. While some aspects of cleanliness and room condition receive mixed feedback, the hotel's commitment to service is frequently praised. To ensure a comfortable experience, guests should be aware that daily room cleaning is typically by request only, and it is advisable to confirm room condition upon arrival due to varied feedback on odors and maintenance.

Facilities & Amenities
The hotel offers a range of amenities, though guest experiences vary. The swimming pool receives mixed reviews, with some finding it pleasant while others note issues with cleanliness, lack of heating, or the presence of bugs. There is conflicting information regarding a hot tub, with some guests reporting its absence despite website claims, or finding it broken or cold. The fitness center is described as small and equipped with limited items, such as a single treadmill and a few dumbbells. Guests generally find the Wi-Fi to be reliable. However, the elevator has been noted for cleanliness issues and occasional malfunctions. Many rooms are equipped with a convenient refrigerator and microwave, though some guests mention a lack of USB ports for charging devices.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. While some rooms are described as clean, a significant number of guests report strong, pervasive odors, including mildew, mold, smoke, urine, or a general musty or stale carpet smell. Issues like hair in the shower, crumbs or stains on the floor, and even reports of roaches or bed bug marks have been mentioned. Rooms are frequently described as old, outdated, and showing signs of deferred maintenance, with specific complaints about damaged bathroom doors that are hard to close, loose faucets, non-working toilets, poor shower pressure, and lukewarm shower water. Despite these concerns, the beds are consistently praised for being comfortable, cozy, and providing a restful sleep, though pillows receive mixed reviews regarding their size. Noise levels are also varied, with some guests experiencing significant noise from pipes or neighbors, while others find the environment quiet.

Dining & Food Quality
The hotel's breakfast generally receives positive feedback, often described as good or decent. A standout feature for many guests is the availability of waffles, which are frequently highlighted as excellent. However, the breakfast variety is often noted as limited, with suggestions for more hot options, additional fruits, and different protein choices. Some guests have expressed dissatisfaction with the quality of the eggs and the coffee. The breakfast attendant is often commended for maintaining a tidy area and being attentive to guests' needs, particularly in preparing waffles. Overall, while the breakfast is a convenient amenity, guests should manage expectations regarding the breadth of the menu.

Location & Accessibility
The hotel's convenient location is a significant advantage for many travelers. It is often praised for its proximity to the airport, conference centers, and various shopping and dining options, including a highly recommended nearby taco restaurant. The hotel also offers easy access to the highway. However, some guests note that it is a bit far from the beach. Feedback on the immediate surrounding area is mixed; while some find it safe, others express concerns about its tourist-friendliness or the limited food choices directly nearby. Parking is available and generally considered easy, including space for larger vehicles like trucks, though it can sometimes be limited. The hotel does not provide airport transportation, requiring guests to arrange their own.

Staff & Service
The staff consistently receives high praise, with guests frequently describing them as exceptionally friendly, helpful, attentive, and accommodating. Many reviews highlight their pleasant demeanor and willingness to assist with various requests. The check-in process is generally reported as smooth, and the staff is often flexible with requests such as late check-out. However, feedback on housekeeping is a significant area of concern. Daily room cleaning is not standard and must typically be requested, often limited to a "light service" that includes only trash removal and fresh towels. Some guests have reported issues with the thoroughness of cleaning or the lack of service altogether. Despite these specific issues, the overall impression of the staff's dedication to service remains a strong positive.

Additional Information
Guests should be aware that the hotel, while undergoing improvements, still shows signs of being old and outdated in certain areas. A pervasive issue reported by many guests is the presence of strong, unpleasant odors, including mildew, mold, smoke, or urine smells that can be noticeable throughout the property, from the lobby to individual rooms. The hotel's daily room cleaning policy is by request only, which means rooms are not automatically serviced unless specifically arranged by the guest. While the hotel generally has a pet-friendly policy, individual experiences with this can vary. Some guests have also reported booking discrepancies or issues with room availability upon arrival, which can cause inconvenience. Additionally, there has been feedback regarding potential limitations on extended stays for contractors.