Comfort Inn & Suites Springfield I-55

This hotel is widely praised for its friendly and helpful staff and its excellent complimentary breakfast, making it a welcoming choice for many travelers. A standout feature is the manager's reception, offering free appetizers and drinks, which guests find to be a delightful and unexpected bonus. The hotel's spacious suites are particularly appreciated, providing ample room for guests to relax. It is an ideal fit for families and groups seeking comfortable accommodations with extra space, as well as sightseers and business travelers due to its convenient location. To make the most of your stay, consider attending the evening reception for a pleasant social experience and inquire about the suite options for enhanced comfort.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. The indoor pool and hot tub are popular amenities, though feedback is mixed, with some guests enjoying the warm water and size, while others note issues with cloudy water, green hues, mold, and non-functioning jets. A fitness center is available for guests to maintain their routines. The lobby is described as bright and welcoming, featuring real plants and refreshing lemon water. Guests generally find the Wi-Fi to be adequate, though some report occasional connectivity issues. Additional conveniences include readily available ice machines and vending machines, and a small snack bar for quick purchases.

Cleanliness & Room Comfort
Guest reviews frequently highlight the overall cleanliness of the hotel, including both public areas and individual rooms. The beds are consistently praised for being comfortable, ensuring a restful night's sleep for many. However, some guests have noted that the pull-out sofa beds can be uncomfortable, often described as thin or springy. Room lighting is a recurring concern, with several guests finding the rooms to be dark or dim, even with all lights on, and some mentioning outdated or wobbly lamps. While most rooms are quiet, occasional noise from closing doors or the air conditioning unit has been reported. Suites are appreciated for their spaciousness and often include a microwave and refrigerator.

Dining & Food Quality
The hotel's breakfast consistently receives high marks from guests, often described as excellent, hot, and well-stocked. The breakfast variety includes popular items such as waffles, scrambled eggs, sausage, biscuits and gravy, and a selection of fruits, bagels, and pastries. While the food quality is generally very good, some guests have noted occasional issues with items needing to be restocked or coffee being lukewarm. A significant highlight for many guests is the complimentary manager's reception, which offers a selection of appetizers and complimentary beer and wine, creating a pleasant evening social atmosphere.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it easily accessible from the highway and ideal for exploring the area. Guests appreciate its proximity to various restaurants, including well-known chains, and essential services like a nearby Walmart and gas station. For those interested in local attractions, the hotel is a short drive from downtown Springfield, the Abraham Lincoln Home, the Statehouse, and other historical sites like the Lincoln Museum and Oak Ridge Cemetery. The availability of ample parking is consistently noted as a significant convenience for guests traveling by car.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with guests frequently describing them as exceptionally friendly, helpful, and accommodating. The check-in and check-out processes are often highlighted as smooth and efficient. Guests appreciate the staff's attentiveness and willingness to assist with requests, contributing significantly to a positive overall experience. Housekeeping is generally praised for maintaining clean rooms, though some guests mention needing to request daily service or additional towels. The staff's professional and welcoming demeanor is a recurring theme, making guests feel valued and well-cared for throughout their stay.

Additional Information
Guests should be aware that while the hotel is generally well-maintained, some rooms may have unlevel floors or minor issues like peeling bathroom ceilings. The hotel provides towels, but some guests have found the initial supply to be insufficient for larger groups or longer stays, requiring requests for more. For those utilizing the pull-out sofa beds, it's advisable to confirm the availability of adequate and dry sheets upon arrival. The hotel offers free parking, which is a notable benefit. Some guests have reported that the TV remote can be unconventional, requiring some adjustment to use effectively.