Hotel Comfort Suites South Grand Rapids, USA - www.trivago.com

Hotel Comfort Suites South Grand Rapids (Grand Rapids, USA)

Hotel Comfort Suites South Grand Rapids (Grand Rapids, USA)

About Comfort Suites South Grand Rapids

Located off Route 131, the newly renovated Comfort Suites South Grand Rapids places guests near John Ball Zoo and the Master Arts Theatre. The hotel offers facilities such as an indoor pool, a sauna, and a spa tub. All 78 suites at the hotel feature conveniences such as TVs, coffee makers, mini-fridges, microwaves, and recharge devices. Freebies include Wi-Fi and local calls. The Comfort Suites South Grand Rapids features fitness and business centers, guest laundry equipment, and complimentary parking. Free coffee/tea, cookies, and weekday newspapers are available in the lobby. Guests can enjoy a free hot breakfast buffet. Dining options in the area include the 84th Street Pub & Grille and the Outback Steakhouse. The hotel lies six miles from the Pines Golf Course, 11 miles from the DeVos Place Convention Center, 12 miles from Gerald R. Ford International Airport, and 17 miles from the Frederick Meijer Garden & Sculpture Park.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

8.8
trivago Rating Index based on 1772  reviews from:
  • Location
    Very good  8.2 / 10
  • Rooms
    Very good  8.3 / 10
  • Service
    Excellent  8.5 / 10

Positive Reviews

positive:

Great quality suites

The accommodation at this hotel is rated highly by guests, who mainly describe the suites as clean and comfortable with modern decor and plenty of available space. The choice of amenities is considerate and these are found to work well.

positive:

Generous breakfast

Most guests enjoyed the free breakfast served at the Comfort Suites Grand Rapids, with many describing it as above average quality with a generous selection of food. Furthermore, the dining area is sufficiently sized.

positive:

Good customer service

Guests comment favorably about the staff at this hotel. The front desk team seems quick to offer help and advice and ensures that check-in runs smoothly. Any issues brought to their attention are handled promptly. Management also seems to be available.


Negative Reviews

negative:

Occasional housekeeping complaints

The suites are often described as clean, but there appear to be some minor issues with the housekeeping service. A small number of guests report problems such as unmade beds, lack of replacement towels, and rooms missed entirely.

negative:

Old A/C units

Although this hotel has been recently renovated, it doesn't seem like the air-conditioning units were replaced at the time. Several guests describe them as old and noisy to the point of being distracting. Also, it can be difficult to achieve the desired temperature.

negative:

No hanging space in bathrooms

A minor point that crops up is that the bathrooms have no hanging area. Some guests question the logic of asking guests to reuse towels as part of an eco-friendly initiative, then providing nowhere for them to sufficiently dry.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Gym
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Wellness / Spa
  1. Hot tub
Room facilities
  1. Shower
  2. Television
  3. Hairdryer
  4. Central heating
Sports facilities
  1. Fitness

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Cashless payment

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