Commodore Resort

The hotel's most defining feature is its central location, placing guests directly amidst the island's vibrant nightlife and attractions, making it a hub for party-goers and groups of friends seeking a lively atmosphere. Many guests highlight the convenience of being able to walk to various entertainment options. However, this comes with the trade-off of significant concerns regarding room cleanliness and overall hygiene, which are frequently described as poor. While some staff members are noted for their helpfulness, others are criticized for their demeanor and lack of responsiveness. A recurring and serious issue reported by numerous guests is the compromise of credit card information after booking, leading to fraudulent charges. This hotel is best suited for young adults and those prioritizing proximity to the party scene over comfort and pristine conditions. For a more comfortable experience, guests might consider bringing their own amenities and being vigilant about payment security.

Facilities & Amenities
The hotel's pool area is a major draw, frequently described as a lively swim-up bar and a central spot for pool parties with music and a vibrant atmosphere. However, many guests note that the pool is more suited for standing and drinking than for actual swimming or sunbathing, and it often closes earlier than expected. Some guests were disappointed to find the pool closed for remodeling or not yet open during their stay, despite being a primary reason for booking. Beyond the pool, the hotel generally lacks in other amenities. Many rooms are reported to be without essential items such as coffee makers, blow dryers, and sufficient outlets for charging devices. Guests also mention issues with non-functional refrigerators and a general absence of ice machines. While some rooms may feature a jacuzzi, the overall impression is one of very basic provisions. There are also mentions of a non-functional elevator on some floors.

Cleanliness & Room Comfort
The most consistent and significant feedback pertains to the hotel's cleanliness and room comfort, which are overwhelmingly described as poor. Guests frequently report filthy floors that turn bare feet black, stained sheets and bedding, and pervasive unpleasant odors such as mildew, smoke, or general staleness. Many rooms are noted to have visible mold in bathrooms and on ceilings, along with leaking ceilings and wobbly toilets. The beds are widely criticized for being uncomfortable, rock hard, or having worn-out mattresses and creaky frames. Basic in-room features like air conditioning and refrigerators are often reported as non-functional, and some guests experienced issues with no hot water or low water pressure in showers. Noise is a common complaint, with thin walls leading to significant noise disturbances from other guests and slamming doors, making a restful night's sleep difficult.

Location & Accessibility
The hotel's location is consistently highlighted as its strongest asset, placing guests directly in the heart of the island's entertainment district. Many guests appreciate being within walking distance of numerous bars, restaurants, and attractions, making it an ideal base for those looking to immerse themselves in the lively atmosphere. Its proximity to the main street and various venues is a major draw for party-goers and those attending events. However, accessing the hotel can be a challenge, as it is often described as being situated down a dark or sketchy alley, which some guests found uninviting or unsafe, especially at night. While the central position is praised, the hotel itself does not offer dedicated or guaranteed parking, which can be an inconvenience for guests arriving by car, requiring them to seek alternative arrangements.

Staff & Service
Feedback regarding the staff and service is notably mixed. While some guests commend the friendly and accommodating nature of certain individuals, particularly at the front desk, others report highly negative experiences. Instances of rude behavior, unresponsiveness to calls or requests, and a general lack of professionalism are frequently cited. Some guests experienced difficulties during check-in, including being told rooms were not ready or encountering staff who seemed disengaged. Specific issues mentioned include staff being unwilling to provide extra bath towels without charge or requiring waivers for pool towels. There are also reports of staff being unhelpful when confronted with room issues, even blaming guests for problems. Despite these concerns, some guests found the staff to be welcoming and efficient, particularly during check-in and check-out processes.

Additional Information
A significant and alarming concern frequently reported by guests is the compromise of credit card information after booking, with numerous individuals experiencing fraudulent charges following their stay. This issue is a major red flag for many and warrants extreme caution regarding payment methods. The hotel is widely recognized for its party-centric atmosphere, attracting a crowd primarily focused on nightlife and socializing, often described as a "crash pad" for young adults and groups of friends. While some reviews mention a pet-friendly policy, others report negative experiences with staff regarding service animals. Guests consistently feel the hotel is overpriced for the quality of accommodation provided, often stating that the high cost does not reflect the basic and often unkempt conditions. Seasonal issues like mayflies in June and inconsistent pool hours are also noted.