Hotel Comtes de Challant

This hotel offers a truly memorable stay, distinguished by its unique identity as an ethical hotel that actively supports the integration of individuals with disabilities into the workforce, a mission widely praised by guests. Its signature feature is its spectacular location directly opposite the historic Fenis Castle, providing breathtaking views, especially when illuminated at night. Guests consistently highlight the exceptional friendliness and attentiveness of the staff, alongside the hotel's impeccable cleanliness and comfortable accommodations. The dining experience, particularly dinner, receives positive remarks for its quality and value. This makes the hotel an ideal choice for sightseers eager to explore the castle and surrounding area, couples seeking a tranquil and picturesque retreat, families looking for a welcoming environment, motorcyclists appreciating secure parking, and travelers seeking unique experiences that align with social responsibility. To enhance your visit, many recommend requesting a room with a castle view and considering the half-board option to fully enjoy the hotel's culinary offerings.

Facilities & Amenities
The hotel provides convenient and ample free parking directly in front of the entrance, a feature highly appreciated by guests, with some even noting the availability of electric car charging stations. A restaurant and bar are present on-site, offering a convenient option for meals and drinks, though specific dining details are covered separately. Many rooms feature pleasant balconies, some offering stunning views. Guests also value the easy access to nearby garden and park areas, ideal for leisurely strolls or for guests traveling with pets. While Wi-Fi is available, some guests reported that the connection in their rooms could be unreliable or slow, impacting their ability to stream. A significant point of concern for several guests was the air conditioning, which was frequently described as ineffective, old, or even turned off overnight, leading to uncomfortable room temperatures, especially during warmer periods. The elevator was mentioned by one guest as being difficult to use.

Cleanliness & Room Comfort
Guests consistently commend the hotel's exceptional cleanliness, describing rooms as impeccably maintained and spotless. The accommodations are frequently noted for their spacious rooms, providing ample space for relaxation. Most guests found the beds comfortable, ensuring a restful night's sleep, though a few mentioned the mattresses or pillows were on the firmer side. While the hotel generally offers a quiet atmosphere, some guests experienced elevated noise levels due to events or sounds from adjacent rooms, which occasionally impacted their rest. The bathroom facilities are typically described as ample and well-kept, though one review noted a persistent stagnant water smell. Regarding in-room amenities, the overall room condition is considered good, despite some observations that the decor might be a bit dated. Some guests found the television to be quite small, and a few noted the absence of a minibar or safe in their rooms. Positively, many appreciated the warm rooms, contributing to a cozy ambiance.

Dining & Food Quality
Feedback on dining is generally positive, though with some mixed sentiments regarding specific aspects. The breakfast is widely praised for its quality and abundance, with guests enjoying good coffee, a variety of sweet options including delicious homemade cakes and pastries, and often local products. However, many guests found the savory items at breakfast to be quite limited, typically consisting of only ham and cheese, with calls for more hot food choices like eggs. The on-site restaurant receives strong recommendations for dinner, with many guests reporting very good food quality, generous portions, and reasonable prices. The cuisine is often described as delicious and carefully prepared, integrating tradition and sustainability. Conversely, some guests found the menu variety for dinner to be somewhat restricted or repetitive, and a few expressed disappointment with the overall food quality, describing it as basic or even distasteful, particularly when compared to expectations.

Location & Accessibility
The hotel boasts an excellent and highly convenient central location, directly opposite the iconic Fenis Castle, which is easily accessible within a few minutes' walk. This proximity makes it an ideal base for sightseers interested in exploring the castle and its surroundings. Its strategic position near the autostrada exit ensures easy accessibility for travelers, making it a perfect stopover point for those on longer journeys. Guests appreciate the quick drive to Aosta, allowing for convenient day trips to the city and other nearby attractions. Ample and secure parking is consistently highlighted as a significant advantage, with a large free parking area available directly in front of the hotel. While generally quiet, the hotel's location also offers easy access to local amenities and is well-situated for exploring the beautiful mountain scenery and green spaces.

Staff & Service
The friendly staff consistently receives overwhelming praise for their exceptional attentive service, professionalism, and genuine warmth. Guests frequently highlight the warm welcome received upon arrival and the staff's willingness to assist with various requests. A significant aspect of the service is the hotel's ethical project, which involves individuals with disabilities working alongside professionals. These team members are repeatedly described as wonderful, dedicated, and highly professional, contributing significantly to the positive guest experience, particularly in restaurant service. While the majority of interactions are positive, a few guests noted instances where regular reception staff seemed less welcoming or where specific dietary requests, such as for celiac options, were met with some perceived annoyance by certain dining room supervisors. Overall, the staff's commitment to providing excellent service and their cheerful demeanor are recurring themes in guest feedback.

Additional Information
A defining and highly commendable aspect of the hotel is its ethical hotel project, which focuses on social inclusion by providing training and employment opportunities for individuals with disabilities. This initiative is deeply appreciated by guests, many of whom choose the hotel specifically to support this meaningful cause, often describing it as a truly unique and heartwarming experience. The hotel also maintains a pet-friendly policy, allowing guests to travel with their companions, with ample green spaces nearby for walks. However, some guests reported issues with overbooking or last-minute cancellations, leading to inconvenience, and a lack of timely communication regarding these changes. The persistent problems with the air conditioning, often described as ineffective or being turned off at night, were a notable recurring concern for comfort. One guest also raised a minor hygiene practice concern regarding pre-opened tea bags.