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Hotel Condado Vanderbilt (San Juan, Puerto Rico)

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Hotel Condado Vanderbilt (San Juan, Puerto Rico)

About Condado Vanderbilt

Elevate your vacation experience at Condado Vanderbilt, a recently restored property that showcases the height of luxury. Located in an exclusive area of San Juan, endless ocean views and exemplary service promise a one-of-a-kind experience. Glamorous rooms are appointed with complimentary Wi-Fi, 48" TVs and marble bathrooms bathed in natural light. Sleep on fine linens and wake up to premium Puerto Rican coffee. Or spoil yourself with a suite, featuring a large terrace, 24-hour butler service and sub-zero refrigerator. With four swimming pools and beachfront cabanas, you can swim somewhere new every day, and your personal pool and beach butler provides exclusive service. Feeling lucky? Head to the casino, or simply unwind at the spa. Seven restaurants and lounges range from seafood fine dining to casual tacos. The sultry Maribar Martini Bar provides a great ambiance for ending the day. World class golf is just 30 minutes from Condado Vanderbilt.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.0
trivago Rating Index based on 3075  reviews from:
  • Hotels.com(9.0/10),
  • Agoda(8.8/10)
  • LocationExcellent  (9.2 / 10)
  • RoomsExcellent  (8.9 / 10)
  • ServiceExcellent  (9.3 / 10)
  • CleanlinessExcellent  (9.4 / 10)
  • Value for moneyExcellent  (8.8 / 10)

Positive Reviews

positive:

Worthy of its five stars

Guests are far from being under-whelmed upon discovering this hotel, comparing it very favorably to well-renowned luxury hotels in the world that they've stayed in. Elegant and sophisticated, it is tastefully decorated with wonderful facilities including its amazing infinity swimming pool and Jacuzzi. You also have a wide choice of restaurants on site and can enjoy different eating experiences each night.

positive:

Treated like a rock star

Guests are blown away by the exceptional attentive service that they receive. Many claiming they have never been treated so well anywhere else. Staff go above and beyond what is expected and are incredibly friendly.

positive:

Spacious rooms

The rooms are spacious and very comfortable with large terraces. Guests with stunning ocean views seem to be the most content as they can sit out and listen to the waves breaking against the coast.


Negative Reviews

negative:

Overpriced

Guests don't expect that a five star resort would be cheap, however they think some of the prices are still exaggerated. The food in the restaurant, they feel, is priced far too high. It wouldn't be so bad if the food was top class, but, unfortunately, it is nothing exceptional. The drinks in the bar are also far too high and even the nightly rates are a bit over the top.

negative:

Disappointing beach

Guests expect such a resort to have a beautiful private beach. Sadly, this is not the case - leaving many disappointed. Guests are dismissive about the beach near the hotel. It is public for a start, small and rough and consequently not very inviting.

negative:

Housekeeping issues

Although the housekeeping is generally of a good standard, guests have certain issues with it. It is not carried out regularly enough for certain guests, staff could be more reactive for others and some find their procedures a little disturbing.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Hot tub
  5. Hydrotherapy
  6. Body treatments
  7. Hammam
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Elevator
  6. Gym
  7. Hairdresser
  8. Parking
  9. Terrace
  10. Bell service
  11. Pets allowed
  12. Hotel bar
For children
  1. Cot
  2. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
  5. Openable windows
  6. Television
  7. Hairdryer
  8. Electric kettle
  9. Air conditioning
  10. Minibar
  11. Radio
  12. Desk
Sports facilities
  1. Bike rental
  2. Fitness
  3. Horse riding
  4. Diving
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 12:00

Contact

1055 Avenida Ashford , San Juan , Puerto Rico
Telephone: +1(787)7215500 | Fax: +1(787)7241949 | 

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