Hotel Continental Business

This hotel is highly regarded for its central location and consistently praised excellent breakfast, making it a standout choice for many travelers. Its functional and comfortable accommodations, coupled with a generally attentive staff, contribute to a positive experience. The hotel is particularly well-suited for business travelers seeking convenience and efficiency, sightseers looking to explore the city's attractions on foot, and families who appreciate accommodating services like crib setup. Couples also find it a comfortable base for a getaway. To enhance your stay, it is advisable to clarify parking costs upfront, as this is an additional expense, and be mindful of the surrounding area's safety, especially during evening hours.

Facilities & Amenities
The hotel offers a range of facilities designed for a comfortable stay. While some guests found the Wi-Fi to be intermittent or slow in rooms, it was generally stable in common areas. The air conditioning units received mixed reviews, with some noting them as old or noisy, while others found them effective. Rooms are equipped with a minibar, which is typically well-stocked, though some guests reported issues with billing accuracy. The elevators are efficient, and the presence of multiple power outlets in rooms is a modern convenience appreciated by many. However, the hotel does not prominently feature amenities like a fitness center or swimming pool, focusing instead on essential comforts.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is generally positive, with many guests commending the well-maintained and tidy rooms. The beds are frequently described as comfortable, ensuring a restful night's sleep, complemented by quality linens and adequate pillows, though some found pillows to be too soft or low. While many rooms are functional, some guests noted that certain areas, such as bathroom grout or under-bed spaces, could benefit from more thorough cleaning. The bathrooms themselves are a point of mixed feedback; while some are spacious with good shower pressure and hot water, many guests found the shower boxes to be exceptionally small, making movement difficult and occasionally leading to water leakage. Some rooms also showed signs of wear, such as peeling wallpaper or mold in certain areas, and occasional issues with noise levels from hallways or street traffic were reported.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives widespread acclaim. Guests consistently describe it as excellent, offering a good variety of options including fresh fruits, juices, and hot dishes, making it a highlight of their stay. The coffee is also well-regarded, and specific items like the cheese quiche are often praised. While the breakfast area can become crowded during peak hours, staff are generally efficient in replenishing food and clearing tables. The hotel also features a restaurant that serves lunch and dinner, with guests noting the food quality as generally good, though some found the menu options limited or portions small. Room service is available, but some guests experienced slow delivery or issues with specific orders.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of numerous attractions, including the Public Market, cultural centers, and various shopping and dining establishments. Its proximity to the bus station and convenient access to the airport make it highly accessible for travelers. While the area is bustling and convenient for daytime exploration, many guests advise caution regarding safety during the evening hours, as the historical center can become less secure. Parking is available through a valet service, which is an additional cost, and some guests reported considerable wait times for their vehicles, especially during busy periods, leading to occasional delays for appointments.

Staff & Service
The staff at the hotel consistently receives high praise for their attentiveness, friendliness, and professionalism. Many guests highlight the cordial and helpful demeanor of the reception team, who are often commended for their willingness to assist with various requests. The check-in and check-out processes are generally described as efficient, though a few guests reported extended wait times or initial difficulties with reservations. The restaurant staff are frequently noted for their exceptional service and pleasant interactions. While most experiences with service are positive, some guests encountered instances of unresponsiveness to maintenance requests, such as non-functioning in-room phones, or occasional oversights in housekeeping services, including rooms not being cleaned or towels not being replaced.

Additional Information
Guests appreciate the hotel's flexibility with early check-in, often allowing access to rooms before the standard time without extra charges, which is a significant convenience for those arriving on early flights. The hotel offers a pet-friendly policy, though an additional fee applies, and guests with pets might find suitable outdoor areas for their animals challenging to locate nearby. For those participating in events like marathons, the hotel has been known to provide alternative breakfast times and specially curated menus. It is important to note that the hotel does not typically provide irons in rooms, offering an external ironing service for a fee. Furthermore, the hotel does not accept Pix payments, requiring guests to use credit or debit cards for transactions.