Continental Palace

This hotel offers a memorable stay, primarily distinguished by its prime location near the sea and a short walk from Kos Town, complemented by a large, well-maintained pool area. Guests consistently highlight the exceptional staff, praising their friendliness and helpfulness, alongside the hotel's remarkable cleanliness. While the hotel's decor is often described as dated, its functional appeal remains. The pool is a significant draw, offering ample space and sunbeds for relaxation. Most guests find the hotel particularly well-suited for older couples seeking a tranquil environment, as well as sightseers and budget-conscious travelers who appreciate its value and accessibility. Be prepared for hard beds, a common comment among visitors, and consider utilizing the readily available bike rental services nearby to explore the area with ease.

Facilities & Amenities
The hotel features a large swimming pool that is generally praised for its size and the abundance of sunbeds, ensuring guests can always find a spot to relax, though some have noted the water can occasionally appear murky or cold. A snack bar by the pool offers convenient and reasonably priced food options. Inside, guests can find a spacious bar and lounge area with comfortable seating, though some furnishings are considered dated. For recreation, a games room is available, equipped with pool tables, air hockey, and table tennis, though some activities may incur a charge. While air conditioning functions effectively in guest rooms, the Wi-Fi connectivity is frequently reported as poor. Guests should be aware that kettles are not typically provided in rooms, and some have experienced issues with the elevator operation.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, with rooms receiving daily servicing and fresh bed linen and towels provided regularly. Despite this, the room condition is frequently described as dated, featuring older furniture and decor, with some minor issues like broken drawers or peeling laminate. The beds are a recurring topic, widely reported as hard, though some guests found them comfortable enough for a restful sleep, while others noted them as creaky. Bathrooms are generally clean with good water pressure, but some reviews mention occasional issues such as dirty floors, stained towels, or unpleasant drain smells. Noise levels can vary, with some guests experiencing disturbances from evening entertainment or early morning sounds like cockerels or laundry/delivery trucks.

Dining & Food Quality
Breakfast at the hotel is generally considered good and plentiful, offering a variety of options including fresh bread, eggs, omelettes, pancakes, pastries, and fruit, though some guests noted long queues for the toaster and hot drink machines. Feedback on dinner is mixed; while some guests found the selection varied and satisfying, many described the food as poor, limited, repetitive, and often served cold or lukewarm. Some found the dishes to be strange mixes and not always suitable for specific dietary needs, with a few reports of guests feeling unwell after meals. It is important to note that drinks are not included with the evening meal and must be purchased separately. The restaurant atmosphere can be warm due to inadequate air conditioning, and some guests observed cats present in the dining area.

Location & Accessibility
The hotel boasts an excellent location, situated directly across the road from a small shingle beach that is suitable for swimming. Its proximity to Kos Town is a significant advantage, with a pleasant 15 to 20-minute walk along a scenic seafront cycle path leading directly to the town center. For those preferring not to walk, a bus stop is conveniently located right outside the hotel, offering easy access to various destinations. Guests appreciate the convenience of a supermarket located next door and readily available bike rental services nearby, making exploration of the island straightforward. While the cycle path is heavily used, it provides a great way to get around. Parking is also available, though it is noted to be limited.

Staff & Service
The hotel's staff consistently receives high praise, with guests frequently highlighting their friendliness, helpfulness, and professionalism. The reception team is particularly commended for their efficiency during check-in and their willingness to accommodate requests, such as providing food and water for late arrivals. Housekeeping staff are also widely appreciated for their diligent daily cleaning and provision of fresh towels. While many guests found the restaurant staff to be efficient and attentive, some reviews indicated instances of curt or uninterested service, particularly concerning drink orders. Similarly, feedback on the bar staff was mixed, with some guests enjoying excellent service while others encountered dismissive attitudes. Overall, the dedication of the team to ensure a positive guest experience is a recurring theme.

Additional Information
Guests should be aware of additional charges such as a tourist tax and a fee for the in-room safe, which are not always clearly communicated beforehand. The hotel has a notable pet policy that extends kindness to local cats, though some guests found their presence in dining areas to be a concern. While entertainment is provided, it is not available every night, offering specific types like Greek nights and live music on scheduled evenings. Some guests reported issues with the hot water supply during their stay, which occasionally lasted for several days. Furthermore, the hotel's check-out policy regarding meals for late departures has caused some disappointment, as guests may not receive an evening meal if checking out late. The hotel is often considered more suitable for older couples or retired individuals rather than families with young children, due to limited dedicated activities.