Country Inn & Suites by Radisson, Detroit Lakes, MN

This hotel offers a memorable stay, particularly noted for its inviting pool and hot tub area, which serves as a central feature for many guests. It is an ideal choice for families seeking recreational amenities, business travelers who appreciate quiet and functional spaces, and couples looking for a comfortable retreat. Guests consistently highlight the hotel's overall cleanliness, the comfort of its accommodations, and the generally attentive service provided by the staff. To enhance your experience, it is advisable to confirm the operational status of the hot tub and sauna prior to your visit, as these facilities are occasionally out of service. Additionally, if mobility is a concern, requesting a ground-floor room is recommended due to the absence of an elevator.

Facilities & Amenities
The hotel features a popular pool and hot tub area, often praised for its cleanliness and warmth, making it a significant draw for guests, especially families. However, some visitors have noted that the pool can occasionally be too cool, and the hot tub is frequently reported as being out of order or not sufficiently heated. A sauna is also available, though some reviews indicate it may not reach optimal temperatures or be functional. For those seeking to maintain their fitness routine, a fitness center with modern equipment is provided. Guests appreciate the convenience of free Wi-Fi throughout the property and the availability of laundry facilities. The lobby offers complimentary coffee, tea, and hot chocolate 24/7, along with fresh cookies, and options to purchase frozen pizzas and ice cream, adding to the overall convenience.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed but generally positive. Many guests report clean rooms and find the beds comfortable, ensuring a restful night's sleep. However, a notable number of reviews mention issues such as unpleasant odors, stains on bedding, carpets, or walls, and subpar towels that are thin or small. Some rooms have reported maintenance issues, including non-functional televisions, broken air conditioning units, rusty heat vents, mold in bathrooms, or holes in doors. While some guests find the rooms quiet, others are disturbed by noise levels from adjacent rooms, hallways, or guests on upper floors. In-room amenities like a coffee maker, refrigerator, and microwave are appreciated, as are dedicated desk areas for business travelers.

Dining & Food Quality
The hotel offers a complimentary breakfast that receives varied feedback. Most guests find the breakfast variety to be good, with a selection of hot and cold options, including waffles, eggs, and biscuits and gravy. The use of real plates and silverware is a positive aspect highlighted by many. However, a recurring concern is that popular items, such as milk and hot food, often run out quickly, especially closer to the end of breakfast hours. Some guests have reported the coffee being cold or unavailable, and certain food items like eggs or bread being of lower quality or stale. Despite these issues, the breakfast is generally considered a convenient and appreciated amenity.

Location & Accessibility
The hotel's convenient location right off the highway is a significant advantage, providing easy access to the downtown area of Detroit Lakes and nearby attractions. Guests appreciate its proximity to the Detroit Lake, offering scenic views and a nearby bike trail for outdoor activities. It is also well-situated for those visiting Itasca State Park. However, a common drawback mentioned by many guests is the considerable noise from the highway and nearby train tracks, which can be disruptive, particularly during the night. While parking is available and generally convenient, the external noise is a consistent theme in guest reviews.

Staff & Service
The staff at this hotel generally receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight the quick check-in process and commend staff members for going "above and beyond" to assist with requests or resolve issues. The front desk team is frequently mentioned for their pleasant and sincere demeanor. However, there are instances of mixed feedback, with some guests reporting unfriendly or rude staff interactions. Issues with housekeeping service are also noted, including rooms not being cleaned regularly, dirty towels being left, or a perceived lack of attention to detail. Despite these occasional concerns, the overall sentiment points to a dedicated and service-oriented team.

Additional Information
Guests should be aware that the hotel does not have an elevator, which can be a consideration for those with mobility challenges or heavy luggage, especially for rooms on the second floor. The hotel maintains a pet-friendly policy, though some guests note that finding suitable outdoor areas for pets can be challenging. A strict pool area policy prohibits food or beverages, with a potential fine for violations. The lobby provides complimentary cookies and 24/7 access to coffee and tea, which are appreciated amenities. Some reviews indicate that the hotel may be short-staffed at times, which can impact service delivery, particularly during busy periods.