The 2-star rated Country Inn & Suites By Carlson; Grand Rapids Airport, MI, offers a free shuttle service to Gerald R Ford International Airport. Pet friendly rooms at the Country Inn & Suites By Carlson; Grand Rapids Airport, MI, feature flat-screen TV with cable channels, coffee maker and coffee, full-length mirror, hairdryer, iron/board, telephone with free local calls, microwave, refrigerator, safe deposit box and work space. General facilities include 24-hour business center and fitness center, free cookies and coffee at all times, indoor heated swimming pool, hot tub, 24-hour self laundry and free parking. Following the complimentary hot breakfast buffet, there are further free options at the midweek evening ‘Be Our Guest’ receptions. Restaurants within easy driving distance include the Bonefish Grill and Longhorn Steakhouse. Also a short drive away are Fifth Third Park (baseball), Van Andel Arena (hockey, concerts etc), DeVos Place (stage shows), museums and botanical gardens.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The courtesy airport shuttle service is well named and even if you forget to book, they're there before you know it with a friendly and helpful driver. All the staff though are noticeably obliging and go out of their way to be helpful.
Staff start the welcoming process which filters through into the rooms themselves. Pleasantly decorated, they're comfortable and clean and include an impressive range of features designed to make your stay enjoyable.
If there was a national register for hotel hot tubs, this hotel would be at the top of the champion's league. It's worth staying here, just for the super efficient hot tub.
Particularly with groups of kids, is it impossible for parents, or 'keepers', to register minimal discipline for the convenience of other paying guests? Minimal measures could include stopping them running up and down corridors shouting foul language and 'peeing' in the communal pool! Any problems relating to pets are insignificant when compared with those relating to kids whose parents seem fearful of upsetting them!
No towels or toilet paper in the room and rooms are not cleaned on a daily basis - or at all. Rooms are also very small for more than one occupant.
It's not unusual to find no food at all on the food bar. This is followed by huge delays in supplying any. It's almost as if they hope you'll get fed up and shuffle off to breakfast somewhere else!