Country Inn & Suites by Radisson, St. Peters, MO

The hotel stands out for its convenient location with easy highway access and proximity to numerous dining and shopping options, making it a practical choice for many travelers. It has also recently undergone renovations, contributing to a refreshed appearance. Guests frequently highlight the friendly and helpful staff as a major positive, ensuring a welcoming experience from check-in to departure. The hotel is well-suited for families due to its indoor pool and spacious rooms, and for business travelers seeking easy access to the interstate and local amenities. Road trippers also find it ideal for a comfortable overnight stop. To ensure a restful stay, guests sensitive to noise should consider bringing earplugs, as rooms facing the highway can experience noticeable traffic sounds. Additionally, it is advisable to confirm the operational status of specific amenities like the hot tub if they are crucial to your visit.

Facilities & Amenities
The hotel offers an indoor pool which is a popular feature, especially for families, though many guests note that the water temperature is often too cold for comfortable swimming. A significant recurring concern is the hot tub, which is frequently reported as being out of order or having issues with cleanliness and functionality, despite being advertised. Some rooms are noted to include jacuzzis, providing an additional relaxation option. Guests generally appreciate the availability of free Wi-Fi to stay connected. The hotel also provides a fitness center and a laundry room for guest convenience. While some rooms feature large televisions and ample power outlets, there are occasional mentions of weak Wi-Fi signals and a lack of clear signage for navigating hallways and elevators.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed, with many guests praising the rooms as clean and well-maintained, featuring comfortable beds and hot showers. However, a significant number of reviews detail issues such as unpleasant stains on bedding, furniture, and bathroom surfaces, as well as hair and dust in various areas. Some guests reported the presence of ants in their rooms, and a few severe instances mentioned bed bugs. Recurring complaints include unpleasant odors, described as mildew or sewage, and loud highway noise, particularly in rooms facing the interstate. Other concerns involve thin walls leading to noise from neighbors, malfunctioning window shades that do not block light, and dated furniture or fixtures with visible wear and tear, including cracked enamel in bathtubs and slow draining sinks.

Dining & Food Quality
The hotel provides a complimentary breakfast that receives mixed but generally positive feedback for its variety and convenience. Most guests appreciate the selection of hot food options, which often include waffles, eggs, sausage, and biscuits and gravy. The breakfast area is frequently described as clean and well-stocked, with attentive staff ensuring items are replenished. However, some guests find the overall food quality to be average or mediocre, with occasional complaints about cold eggs or limited choices, such as a lack of fresh fruit beyond bananas. Issues like a broken juice machine or inconsistent coffee availability have also been noted. Despite these minor drawbacks, the free breakfast is widely considered a convenient and adequate start to the day for most visitors.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, offering easy access to the highway for convenient travel. Guests appreciate its proximity to a wide array of dining and shopping options, with many establishments within walking distance. This makes it an ideal base for exploring the area or for quick stops during a road trip. While the parking facilities are generally considered good and convenient, the close proximity to the interstate means that highway noise is a frequent concern, particularly for rooms facing the road. Some guests have also noted minor difficulties with navigation or finding the hotel initially, but overall, its accessibility to amenities and major routes is a significant draw.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the quick check-in and check-out processes, contributing to a smooth arrival and departure experience. Many reviews highlight the staff's attentiveness and willingness to accommodate requests, making guests feel valued and cared for. Specific mentions include staff being very welcoming, providing great customer service, and being a joy to interact with. While the overwhelming sentiment is positive, a few isolated instances mention staff being scarce or less helpful, or occasional communication challenges. However, the prevailing feedback emphasizes a dedicated team committed to providing excellent service and a positive guest experience.

Additional Information
The hotel appears to be undergoing renovations and updates, with some guests noting a refreshed interior, though certain areas still show signs of wear. A recurring point of discussion is the hot tub, which despite being advertised, is frequently reported as being out of order, leading to disappointment for guests who chose the hotel specifically for this amenity. Some guests have experienced issues with booking and cancellation policies, particularly when made through third-party sites, leading to frustration regarding refunds or date changes. The hotel offers free parking and a laundry room, adding to guest convenience. There are also mentions of thin walls impacting noise levels between rooms, and some guests advise bringing personal pillows for added comfort.