Courtyard Boston Woburn/Boston North

The hotel distinguishes itself with its exceptionally friendly and attentive staff, consistently highlighted as a signature feature that elevates the guest experience. Its location, nestled within a quiet business park and offering ample free parking, provides a peaceful retreat while remaining conveniently accessible for those traveling by car. This makes it an ideal choice for business travelers seeking a productive and comfortable environment, families looking for a welcoming and accommodating stay, and sightseers who appreciate a tranquil base after exploring nearby urban attractions. Guests frequently commend the hotel's overall cleanliness and the comfort of its accommodations. To enhance your stay, it is advisable to request a room situated away from the highway to mitigate potential noise, and be prepared that complimentary breakfast and coffee are not provided, allowing you to plan your dining accordingly.

Facilities & Amenities
Guests frequently appreciate the convenience of free parking, though some recent reviews indicate a new charge may be implemented. The hotel features a pool, which receives mixed feedback; some guests find it clean and enjoyable, while others report it being dirty or note that the hot tub is out of order or has been removed. A fitness center is available, but some users have pointed out issues such as a lack of clean towels or cleaning supplies. Wi-Fi connectivity is generally present, though some guests found even the premium option to be slow. The lobby area is often described as nice, lively, and suitable for business meetings. However, some rooms lack modern conveniences like USB charging ports and microwaves. Additionally, the elevator can be noisy, and vending machines are noted for their high prices.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably mixed. Many guests commend the hotel for being clean and quiet, with comfortable beds and soft pillows ensuring a restful sleep. However, a significant number of reviews describe rooms as filthy, citing issues like splash marks, stains on surfaces and curtains, hair in sinks, and even dirty socks left from previous guests, suggesting inconsistent housekeeping. Rooms are frequently described as outdated and showing wear and tear, with missing USB charging ports, broken door locks, and issues with air conditioning and televisions. Noise is a recurring concern, particularly from the nearby highway, but also from elevators and neighboring rooms due to thin walls or connecting doors. Some bathrooms are noted for issues like clogged showers or low toilets.

Dining & Food Quality
The hotel offers various dining options, though guest experiences are varied. The breakfast service is a frequent point of discussion; it is not complimentary and is often described as expensive, with limited options, salty food, or hard bread, and slow service. Despite this, some guests found the breakfast to be good with decent variety. The on-site restaurant or bistro receives praise for its food quality, with specific mentions of delectable meatballs, satisfying burgers, and tasty grilled cheese. The bar is a highly popular feature, consistently lauded for its exceptional service and world-class bartenders who craft excellent drinks. However, the lack of complimentary coffee in the lobby or rooms is a common complaint, and some guests expressed disappointment over the discontinuation of evening cookies.

Location & Accessibility
The hotel's location is widely regarded as convenient for guests traveling by car, offering easy access just off the highway and typically a 15 to 20-minute drive to Boston city center. Situated within a business park, the surroundings are described as quiet and safe, providing a peaceful retreat from urban bustle. This makes it an ideal base for those planning to explore the wider Boston area by vehicle. A major draw for many guests is the availability of free parking, with ample spaces consistently noted. However, it is important for visitors to be aware that the immediate vicinity is not walkable, meaning there are no restaurants, shops, or other amenities within easy reach on foot, necessitating driving for most needs.

Staff & Service
The hotel staff consistently receives overwhelming praise, being described as friendly, helpful, kind, attentive, and professional. Guests frequently highlight their positive interactions, noting the team's dedication to ensuring a pleasant stay, from providing recommendations to assisting with specific requests. The check-in and check-out process is generally reported as efficient and easy, with staff often accommodating early arrivals. However, some guests experienced issues with system outages or perceived rudeness during check-in. Housekeeping service receives mixed feedback; while many appreciate the overall cleanliness, some are dissatisfied with the every-other-day cleaning policy or report that their rooms were not serviced as requested, leading to issues like unemptied trash or lack of fresh towels. Problem resolution is also varied, with some guests commending staff for quickly addressing issues like toilet overflows or room changes, while others found their concerns, such as wet beds or lack of hot water, were not adequately resolved.

Additional Information
The hotel is noted for its pet-friendly policy, accommodating guests traveling with animals, which is a significant convenience for many. For members of the rewards program, benefits such as room upgrades and other perks are appreciated, enhancing their loyalty experience. Guests should be aware that the hotel is undergoing some renovation or construction in certain areas, which, while aiming to improve facilities, might occasionally lead to minor inconveniences. A common point of contention is the pricing of in-room items, particularly the bottled water, which is considered expensive by many and can feel like an unexpected charge. While the hotel aims to provide a comfortable stay, some guests have noted that the Wi-Fi can be unreliable, even for premium tiers, impacting connectivity for work or entertainment. Additionally, the gym has received comments regarding a lack of essential cleaning supplies or missing equipment, which could affect workout routines.