Courtyard by Marriott Boise West/Meridian

This hotel offers a welcoming experience, largely due to its recent renovations that give it a fresh, updated feel, and the consistently friendly staff who go above and beyond. Guests frequently highlight the hotel's exceptional cleanliness and the comfortable beds that ensure a restful stay. Its convenient location also makes it a popular choice for various travelers. The hotel is particularly well-suited for business travelers attending conventions or on work trips, offering well-appointed conference areas and a professional atmosphere. Families appreciate the clean facilities and the pool, while road trippers find it an ideal stop due to its accessibility. To ensure a peaceful night, guests recommend requesting a room away from the busy main road. Additionally, be prepared for potential extra charges for amenities like breakfast or Wi-Fi if not a loyalty program member.

Facilities & Amenities
Guests generally find the hotel's facilities to be well-maintained and convenient. The workout room and indoor pool are available, with the pool noted as clean, though some guests found it to be on the smaller side. The lobby area is described as inviting, offering ample seating and a pleasant atmosphere for relaxation or informal gatherings. The bar food area within the hotel is frequently praised as fantastic, providing a good option for on-site dining. There is also a courtyard area that guests found cool and appealing. While Wi-Fi is advertised as free, many guests noted it is only complimentary for loyalty program members, requiring others to pay or join. The hotel also features conference rooms and ballrooms, making it suitable for events and conventions. Some guests experienced slow elevators, especially when the hotel was busy with groups.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with guests frequently describing rooms as spotless and well-maintained. Most guests rave about the comfortable beds, often highlighting them as a key factor for a restful night's sleep, though a few found the mattresses to be too firm. Room amenities often include a microwave and fridge, which are appreciated for convenience. While many rooms are considered spacious, some guests noted that rooms with a pull-out couch and a king bed can feel smaller when the couch is in use. Noise levels are a significant concern for some, with reports of considerable street noise from nearby busy roads, even on higher floors, impacting sleep quality. The bathroom cleanliness is generally good, though some parts may not be as recently renovated as the main room. Recent remodels have improved climate control variability, but some found it inconsistent. The placement of the television can sometimes be awkward for viewing from certain parts of the bed.

Dining & Food Quality
Feedback on dining options is mixed, with a recurring theme being the cost of breakfast. Many guests express disappointment that breakfast is not complimentary, and those who purchase it often find the prices to be very high, sometimes describing it as overpriced for what is offered. While the food quality at the on-site Bistro is generally considered good, some reviews describe it as merely "decent" or "not fantastic," with a somewhat limited menu. For instance, the salmon at the Bistro received positive mention. The bar area is noted as inviting, but some guests found the bar drinks to be expensive and occasionally watered down. There is no traditional room service, and some guests speculate that menu items might be heat-and-serve rather than freshly prepared. Many guests opt to dine at nearby restaurants due to the hotel's breakfast pricing.

Location & Accessibility
The hotel's location is frequently praised for its convenience and accessibility. It is situated in a spot that is easy to reach from the highway, making it ideal for road trips and those traveling by car. Guests appreciate its proximity to various restaurants and other amenities, allowing for easy dining and shopping options outside the hotel. For those attending events, the hotel is well-placed for conventions and tournaments. While some areas around the hotel are described as a quiet business district with lush greenery, offering pleasant walking opportunities, other guests note that rooms facing the busy Eagle Road or freeway can experience significant street noise. Parking is available on-site, but a common point of contention is the daily fee charged for it, which many guests found unexpected and high, especially given the room rates.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, standing out as a highlight of many guests' stays. Reviewers frequently describe the team as exceptionally friendly, helpful, and attentive. The check-in and check-out processes are often noted as quick and easy, contributing to a smooth arrival and departure experience. Guests appreciate the staff's willingness to go above and beyond, such as accommodating requests for extra towels or sheet changes. Housekeeping staff are also commended for their pleasant demeanor and for maintaining the hotel's high standards of cleanliness. Many guests highlight specific interactions where staff members provided excellent customer service, making them feel welcomed and valued. The overall consensus is that the staff's dedication to providing a positive experience significantly enhances the stay.

Additional Information
Guests should be aware of several important details that can impact their stay. The pet policy is a frequent point of discussion, with many guests expressing frustration over the high and often unexpected pet fees, which some found comparable to the room rate itself. While Wi-Fi is available, it is typically only complimentary for loyalty program members, requiring others to pay or join the program. Unlike many other hotels, there is no complimentary coffee bar or breakfast, with coffee often costing extra. Some guests noted a lack of convenience items like charging cables for sale at the front desk. There have been instances where hotel policies, such as those regarding conference room usage or bringing in outside beverages, were enforced very strictly, leading to negative experiences for some groups. Despite these points, loyal guests appreciate rewards program benefits.