Courtyard by Marriott Calgary Airport

This hotel is highly regarded for its modern and recently renovated public areas, offering a welcoming and stylish atmosphere, and its unique outdoor barrel sauna near the indoor pool. It is particularly well-suited for travelers with early flights or layovers due to its close proximity to the airport and shuttle service. Families appreciate the spacious rooms and amenities like the pool, while business travelers find the quiet rooms and convenient location beneficial. Sightseers can easily access main roads for exploring the city. To ensure a smooth experience, guests should confirm the airport shuttle schedule in advance as service can be infrequent, and be aware of the hotel's policy regarding outside food in the lobby area.

Facilities & Amenities
The hotel offers a range of well-received facilities, with many guests highlighting the unique outdoor barrel sauna located near the indoor pool as a standout feature. The indoor pool itself receives mixed feedback; while some appreciate its size and warmth, others note it can be cold, busy, or overrun with children. The fitness center or gym is consistently praised for being large, well-equipped, and offering a wide variety of machines. The lounge and lobby area are frequently described as spacious, modern, and comfortable, featuring a pool table and fireplaces, though some guests express confusion or dissatisfaction with the policy restricting outside food consumption in this area.

Cleanliness & Room Comfort
Guests generally commend the hotel's high standards of cleanliness, describing rooms and public areas as spotless, impeccably clean, and well-maintained. Room comfort receives mixed reviews; many find the rooms spacious, comfortable, and recently renovated with modern decor, often featuring walk-in showers and good views. However, some guests describe rooms as dated, dark, or surprisingly small, and a few reported issues like thin walls, construction noise, or cleanliness oversights such as stained sheets or even bed bugs. Bed comfort is largely positive, with many praising the comfortable beds and mattresses, though some found the pillows too soft or uncomfortable. In-room amenities like mini fridges and smart TVs are appreciated, but some guests noted a lack of basic toiletries, robes, or functional hairdryers.

Dining & Food Quality
The hotel's restaurant and bar consistently receive high praise for their quality food, described as amazing, stellar, and surprisingly good, with a pleasant atmosphere. Many guests enjoy the diverse menu and find it a convenient option for meals. Breakfast feedback is more varied; while some guests found it delicious, very good, and offering plenty of options, others were disappointed that it was not included in the room rate or found the choices limited and expensive. Some guests also reported issues with breakfast service, including being denied complimentary breakfast despite membership status or finding the quality mediocre.

Location & Accessibility
The hotel's location is highly valued for its close proximity to the airport, making it an excellent choice for travelers with early flights or layovers. While convenient, it is typically a 10-15 minute drive from the airport, not directly adjacent. The airport shuttle service receives mixed reviews; many find it convenient and a welcome addition, but a significant number of guests report infrequent service, long wait times, or issues with scheduling, sometimes necessitating a taxi. Parking is generally available, with some guests appreciating the free options, though others found the lot small or noted high fees. The hotel's location also offers easy access to main roads for exploring Calgary, including being close to the NE area and about 20 minutes from West Edmonton Mall by car.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professional demeanor. Many guests highlight the attentive and accommodating nature of the team, from the front desk to the restaurant and housekeeping staff. The check-in and check-out process is frequently described as quick and efficient. While most interactions are positive, some guests reported isolated instances of unhelpful or rude front desk staff, particularly regarding booking issues or specific requests. Housekeeping service receives mixed feedback; while some appreciate the cleanliness and flexible options, others noted infrequent room cleaning (e.g., every third day) or oversights like unserviced rooms or unemptied garbage. Problem resolution is generally effective, with staff addressing issues like room cleanliness or maintenance promptly.

Additional Information
The hotel has undergone recent renovations, which guests widely appreciate, noting the modern and refreshed appearance of both rooms and public areas. A specific hotel policy regarding cleaning frequency states that rooms are serviced every third day, which some guests found inconvenient, especially those with longer stays or families. Another notable point of contention is the hotel's policy regarding outside food consumption in the lobby area, which some guests found restrictive and led to negative experiences. While not universally applied, this policy caused confusion and frustration for some who expected a common area for casual dining.