Courtyard by Marriott Edgewater NYC Area

This hotel offers a convenient and comfortable base for exploring the New York City area, with its signature feature being its strategic location just across the Hudson River, providing easy access to Manhattan while offering a quieter environment. Guests consistently praise the hotel's cleanliness, spacious rooms, and the generally friendly staff. It is an ideal choice for sightseers and tourists looking to visit New York City without staying directly in the bustling metropolis, as well as business travelers seeking a consistent and reliable experience. Families appreciate the comfortable accommodations and proximity to attractions like the American Dream Mall, while couples can enjoy romantic strolls along the nearby waterfront with stunning skyline views. To enhance your stay, consider requesting a room away from the main road to minimize noise and be sure to utilize the efficient bus system for cost-effective travel into the city.

Facilities & Amenities
The hotel provides a range of facilities designed for guest convenience and comfort. There is an indoor pool, though several guests noted the water temperature was often too cold for comfortable swimming, despite being advertised as heated. A well-equipped 24-hour fitness center is available for guests to maintain their routines. For quick bites and beverages, an on-site Starbucks and a bistro are popular choices, offering easy access to coffee and light meals. Guests also appreciate the availability of a laundry room for extended stays. While free Wi-Fi is provided, some guests reported it could be weak. The hotel also offers EV charging stations, but some users found them occupied by non-electric vehicles or discovered unexpected costs, despite initial impressions of complimentary service.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its high standards of cleanliness throughout both the common areas and individual rooms. The spacious rooms are often highlighted, providing ample space for relaxation. Many reviews praise the comfortable beds and quality linens, ensuring a restful night's sleep. The bathrooms are generally described as clean and well-maintained, with some guests appreciating the large showers, though a few noted issues with shower pressure or glass doors that allowed water to spill onto the floor. Feedback on noise levels is mixed; while some found the rooms quiet, a significant number of guests reported issues with thin walls, hearing noise from adjacent rooms, children running upstairs, or street noise, particularly in rooms facing the main road. In-room amenities typically include a mini-fridge and a coffee maker, though some guests wished for a microwave.

Dining & Food Quality
The hotel offers on-site dining options, primarily centered around its bistro and bar. Breakfast receives mixed reviews; while some guests found the breakfast variety good, including hot options like eggs, bacon, and waffles, many considered it overpriced and basic, especially since it is often not included in the room rate. The coffee from the on-site Starbucks is generally well-received. The on-site restaurant offers limited dinner options, with some guests noting that only a few main dishes like steak and salmon were consistently available, and specific requests for items like vegetables or avocado could not be accommodated. The bar area is often praised for its pleasant atmosphere and friendly bartenders, providing a good spot for an evening drink. Guests can also order food from the bistro for in-room delivery, offering a convenient alternative to traditional room service.

Location & Accessibility
The hotel's central location is a major advantage, offering excellent accessibility to New York City. A bus stop is conveniently located directly across the street, providing a direct and affordable route to Manhattan's Port Authority and Times Square, typically within 20-30 minutes. Guests appreciate the scenic views of the NYC skyline from the nearby waterfront, which is just a short walk away. The surrounding area is well-equipped with nearby restaurants (including pizza and Mexican options), cafes, and shopping options like Dunkin' Donuts, Five Guys, and a CVS pharmacy, all within walking distance. While parking is available in an on-site garage, it comes with a nightly fee, which some guests found expensive or inconvenient, though others appreciated the secure and covered option. The hotel's location also provides easy access to major roads and attractions like the American Dream Mall and Sojo Spa Club.

Staff & Service
The hotel staff generally receives high praise for their friendly staff, helpful staff, and attentive service. Many guests highlighted specific individuals at the front desk and in the breakfast area for their exceptional customer service, noting their willingness to assist with directions, accommodate room changes, and provide a warm welcome. The check-in process is often described as quick and efficient, with staff making efforts to ensure a smooth arrival. However, some guests reported isolated instances of unhelpful or unprofessional attitudes from certain staff members, particularly at the front desk or bar, leading to less positive experiences. While housekeeping is generally commended for maintaining clean rooms, some guests noted that full room cleaning is typically done every other day or upon request, which can be a surprise for those expecting daily service.

Additional Information
Guests should be aware of certain hotel policies and operational aspects that may impact their stay. Several reviews mention unexpected fees or charges that were not clearly communicated at the time of booking, including an "excessive cleaning fee" in specific circumstances and additional costs for EV charging that were initially perceived as complimentary. There are recurring reports of water temperature issues, with some guests experiencing a complete lack of hot water in their rooms or cold water in the pool, while others noted temporary water shut-offs during their stay. The hotel operates on a policy where housekeeping services are provided every other day or upon request, which can be a departure from traditional daily cleaning.