Courtyard by Marriott Holland Downtown

This hotel offers a memorable stay, particularly highlighted by its unique indoor/outdoor hot tub, a feature that consistently delights guests and sets it apart. Its prime central location in downtown Holland is another significant draw, placing guests within easy walking distance of numerous attractions. The hotel is consistently praised for its exceptional cleanliness, comfortable accommodations, and the highly attentive and friendly staff. This makes it an ideal choice for couples seeking a convenient and relaxing getaway, families looking for engaging amenities and easy access to local activities, and sightseers eager to explore the vibrant downtown area on foot. To enhance your experience, consider requesting a room with a balcony for pleasant views, and be aware that while the hot tub is a highlight, it's always wise to confirm its operational status upon arrival.

Facilities & Amenities
Guests frequently commend the hotel's well-maintained facilities, especially the distinctive indoor/outdoor hot tub, which is a major draw and described as large enough for many people. The pool area is also generally well-regarded for its cleanliness, though some guests note the pool towels could be larger. The hotel provides a well-equipped fitness center for those wishing to stay active. Many rooms feature balconies offering pleasant views, adding to the comfort. Conveniently, there is a small snack area or convenience store on the main floor, allowing guests to purchase items and charge them to their room. The lobby and common areas are spacious and offer ample charging ports, creating comfortable spaces for relaxation or work. While most amenities are highly praised, a few guests noted an elevator being temporarily out of service.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with guests frequently describing rooms and public spaces as spotless and well-maintained. Rooms are often highlighted for being spacious, comfortable, and featuring a modern design. The beds are widely praised for their comfort, often described as "super comfy," with some mentioning California king beds and a variety of pillow choices. Many rooms include a Keurig coffee maker and a mini-fridge, which guests appreciate for convenience. Bathrooms are generally large, though a few guests noted issues with shower design leading to water on the floor or occasional low water pressure. While most guests find the rooms quiet despite the central location, a few experienced issues with the air conditioning not cooling effectively or rooms feeling musty. Some minor suggestions included the addition of a microwave and a TV guide, and a preference for higher quality toilet paper.

Dining & Food Quality
The hotel offers convenient on-site dining options that receive positive feedback. Guests appreciate the presence of a Bistro and a Starbucks located in the lobby, providing easy access to coffee and quick meals. A significant highlight is the large sports bar, "Big E's," which is directly attached to the hotel. This establishment is popular for its lively atmosphere, good food, including nachos and pizza pinwheels, and as a place to watch games. While breakfast is available at the Bistro, it is not complimentary, and some guests found it to be a bit pricey for the offerings, such as pre-made yogurt cups. However, the overall food quality at both the Bistro and the attached sports bar is generally well-regarded, making dining convenient for guests.

Location & Accessibility
The hotel's central location in downtown Holland is consistently cited as one of its strongest assets. Guests find it incredibly convenient, allowing them to easily walk to a multitude of shops, restaurants, and breweries. Its proximity to Hope College makes it an excellent choice for visitors attending university events. The hotel serves as an ideal base for exploring the area, including the popular Tulip Time Festival, with many attractions within easy walking distance. Parking is generally ample and free, with both on-site options and an adjacent parking structure, though a few guests noted that spaces can be limited during peak times. While the hotel is in a bustling area, most guests report the rooms to be quiet, despite the occasional mention of nearby trains.

Staff & Service
The staff at this hotel consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentive service. Guests frequently highlight the quick check-in process and the staff's willingness to go above and beyond to accommodate requests, such as securing rooms with specific views or allowing early check-in. Many reviews praise individual staff members for their professionalism and positive attitudes, contributing significantly to a pleasant stay. A unique and highly appreciated service mentioned by guests during winter months is the staff's initiative to clear snow off guest cars. Overall, the customer service is described as outstanding, with staff members making guests feel welcome and valued throughout their visit.

Additional Information
Guests frequently note that the hotel appears to be relatively new or recently updated, contributing to its modern aesthetic and overall appeal. A point of interest for some guests is the hotel's policy regarding housekeeping, which is provided only upon request, a detail that some guests were surprised by. The surrounding area is described as a religious community, which means many shops and restaurants may be closed on Sundays, a factor visitors might want to consider when planning their stay. While the hotel is generally well-equipped, some guests suggested that the pool towels could be larger for added comfort. For those with specific needs, the hotel has shown flexibility, with one review mentioning the accommodation of bicycles in rooms.