Courtyard by Marriott Montreal Brossard

This modern hotel offers a highly convenient and comfortable stay, distinguished by its contemporary design and excellent accessibility to local amenities and transit. Its signature feature is the free underground parking, which is a significant advantage for guests. The hotel is consistently praised for its overall cleanliness, the comfort of its accommodations, and its prime location within a vibrant new development. It is an ideal choice for business travelers seeking modern facilities, sightseers looking for easy access to downtown via public transport, and families or couples who appreciate spacious rooms and a wide array of nearby dining and shopping options. To enhance your experience, guests are advised to familiarize themselves with the underground parking system upon arrival and to utilize the convenient train access for city excursions.

Facilities & Amenities
Guests frequently highlight the hotel's well-maintained indoor pool, which offers a pleasant environment for relaxation, with some enjoying its unique mirrored ceiling. The gym is available 24/7, though some guests have noted issues with broken equipment. A Starbucks in the lobby provides convenient access to coffee and light breakfast items, and there are two other restaurants on-site. Each room is equipped with a microwave and a fridge, offering flexibility for in-room dining. The hotel provides free Wi-Fi, ensuring guests can stay connected. While the elevators require room card scans, which can be initially confusing, they contribute to the hotel's security. The underground parking is a major draw, though its access can be challenging for first-time visitors. Some guests experienced issues with the functionality of the EV chargers.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its spotless rooms and overall cleanliness. Guests frequently commend the comfortable beds and high-quality linens, which contribute to a restful night's sleep. Rooms are generally described as spacious and well-designed, with many appreciating the modern aesthetic. While most guests find the rooms quiet, some have reported noise levels from nearby construction, highway traffic, or occasional late-night parties. The lighting controls in rooms can be confusing for some, and a few guests noted a lack of sufficient light in certain areas. In-room amenities like the coffee machine and attached shampoo, conditioner, and body wash are well-received. However, some guests found the towels to be small or insufficient, and there were isolated reports of minor cleanliness issues like yellow stains on toilet seats or mold on shower heads. The heat/AC control has been a point of contention for some, with reports of limited adjustability.

Dining & Food Quality
A recurring theme in guest feedback is the absence of a complimentary breakfast, with many guests noting that breakfast is not included in their stay. While there is a Starbucks located in the lobby offering beverages and some breakfast food items, guests often mention its limited selection and higher prices. However, the hotel's location is highly advantageous for dining, as there are numerous restaurants within easy walking distance, providing a wide variety of culinary options. Many guests appreciate the convenience of having a microwave and fridge in their rooms, allowing them to store and prepare their own food purchased from nearby shops, which is a practical alternative to traditional hotel dining.

Location & Accessibility
The hotel boasts a highly advantageous central location within a modern, newly developed area, placing guests within easy walking distance of numerous shops and restaurants. Its proximity to the REM train station is a significant benefit, offering direct and convenient access to downtown Montreal, making it an excellent base for exploring the city without needing a car. The hotel also provides easy access to major highways, facilitating travel by vehicle. While the underground parking is a valued amenity, some guests found its entrance and navigation confusing upon arrival, and the area can experience peak rush hour traffic. The surrounding area is still undergoing construction, which some guests noted.

Staff & Service
Most guests commend the friendly staff and their helpfulness, particularly during check-in and check-out, which are often described as quick and hassle-free. Many appreciate the attentive service provided by the front desk team. However, some guests experienced issues with staff inflexibility, especially regarding late check-out requests, which were often denied even for loyalty program members. The housekeeping frequency is typically every two days, which some guests found inconvenient, leading to requests for additional towels or supplies. There were also isolated reports of unfulfilled requests and instances of unhelpful or rude interactions with certain staff members, particularly concerning specific issues like security deposit refunds or handling of unexpected events.

Additional Information
Guests should be aware that the hotel does not provide complimentary water bottles in the rooms, a point of frequent disappointment for many. While the hotel is generally quiet, some guests reported disturbances from noise originating from nearby construction or occasional late-night parties. There have been instances of fire alarm incidents, which, while not the hotel's fault, caused inconvenience for guests. Some guests noted the absence of bathrobes in rooms and found the pool towels to be small. Issues with the hotel's EV chargers not being consistently functional were also reported. A few guests mentioned the lack of a safety deposit box in the room. There were also reports of delays or complications with security deposit refunds.