Courtyard by Marriott New York Downtown Manhattan/Financial District

The hotel offers a practical urban stay, distinguished by its well-equipped kitchenettes that provide guests with the convenience of in-room dining options. Its prime location in the Financial District makes it an excellent choice for business travelers seeking proximity to corporate hubs and for sightseers interested in exploring downtown attractions. Guests frequently commend the hotel's overall cleanliness, the comfort of its accommodations, and the generally helpful demeanor of the staff. For families and solo travelers, the quiet neighborhood and accessible public transport enhance the experience, offering a peaceful retreat after a day in the bustling city. To maximize your stay, consider utilizing the in-room kitchen facilities to save on dining expenses, and be prepared for occasional waits for the elevators, especially during peak hours.

Facilities & Amenities
Guests appreciate the inclusion of a kitchenette in many rooms, featuring a microwave, refrigerator, and sink, along with basic dishes and utensils, which is particularly convenient for longer stays or for preparing light meals. While some rooms are noted to include a dishwasher, others lack a cooktop or sufficient cooking pans, limiting full meal preparation. The hotel provides a fitness center that is generally well-equipped, though some guests have noted issues with the water fountain being empty. A coin laundry facility is available in the basement, offering a practical amenity for guests, although some reviews indicate it has been out of service at times.

Cleanliness & Room Comfort
The hotel generally receives praise for its cleanliness, with many guests finding their rooms spotless upon arrival. Rooms are often described as spacious for New York City standards, providing ample room for relaxation, though some find them to be on the smaller side. Comfortable beds are a consistent highlight, ensuring a restful night's sleep. However, noise levels can be an issue, with reports of sounds from construction work nearby, thin walls allowing noise from adjacent rooms and hallways, and loud air conditioning units. The bathroom experience is mixed; while generally clean, some guests report issues with shower doors not sealing properly, leading to water on the floor, and inconsistent water temperature ranging from scalding hot to ice cold. In-room amenities like phones and televisions have occasionally been reported as non-functional.

Dining & Food Quality
The complimentary breakfast is a significant draw for many guests, offering a convenient start to the day. The spread typically includes hot items like eggs, sausage, and waffles or pancakes, alongside cereals, breads, fruits, and juices. While the variety is generally considered adequate, many guests describe the quality as average or basic, with some items like waffles and omelets receiving mixed reviews. A common point of feedback is the exclusive use of disposable plates and plastic cutlery, which some guests find unappealing and environmentally concerning. Despite these points, the breakfast is widely seen as a valuable inclusion that helps guests save time and money.

Location & Accessibility
The hotel boasts an excellent central location in the Financial District, providing a quieter atmosphere compared to more bustling areas of Manhattan. It offers convenient walking distance to major attractions such as the 9/11 Memorial, One World Trade Center, Wall Street, and the Brooklyn Bridge. Public transportation is easily accessible, with multiple subway stations just a few minutes' walk away, connecting guests to various parts of the city, including a direct line to JFK Airport. The area is well-served by restaurants, shops, and convenience stores. While the neighborhood is generally considered safe, some guests have noted it can become very quiet at night. Parking is available nearby, though it is often described as expensive.

Staff & Service
Feedback on the staff and service is varied, though many guests highlight the friendly staff and their professional and attentive service. The check-in process is often described as efficient, with staff members being helpful and accommodating, especially when assisting with luggage storage. However, some guests have reported less positive interactions, citing instances of unhelpful or distracted front desk personnel. Housekeeping services are typically provided every other day, which some guests find insufficient, leading to requests for additional towels or trash removal. While staff generally respond to requests, some guests have experienced delays in resolving issues such as room maintenance or amenity replenishment.

Additional Information
Guests frequently highlight significant challenges with the hotel's elevator performance, noting long wait times that can exceed 10-15 minutes, especially during peak hours, and occasional mechanical issues or key card deactivation problems. Some rooms have been reported to have persistent issues with smoking smell, despite being designated non-smoking, suggesting poor ventilation or adherence to policy. Recurring problems with in-room amenities, such as non-functional phones, televisions, or inconsistent air conditioning operation, have also been noted. Furthermore, guests have experienced water temperature fluctuations in showers. The hotel's policy of providing housekeeping every other day has led to some guests running out of supplies or needing to request service more frequently. The use of disposable dining ware for breakfast is a consistent point of feedback.