Located in a business district, the Hotel Courtyard Phoenix Mesa is a stylish hotel in Mesa, Arizona. The Phoenix Sky Harbor International Airport is around 15 minutes from the hotel. The non-smoking rooms at the Hotel Courtyard Phoenix Mesa have climate control facilities. Satellite TV with premium channels, refrigerator and coffeemaker are featured in all the rooms. Work areas with desk and ergonomic chairs are also present. Bathrooms have a shower and tub combination with free toiletries and hair dryer provided. The hotel features an outdoor pool and spa tub. A lobby and a 24 hour fitness room are present. A business center with meeting rooms and conference space is featured. Guests can avail of laundry facilities of the hotel. The hotel provides a free shuttle service to areas within five miles of the hotel. Self parking and Wi-Fi access throughout the hotel are other free amenities. A restaurant onsite serves breakfast. The hotel is an 18-minute walk from Golfland Sunsplash.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests find the rooms cool and comfortable especially the beds. Guests love the new look of the rooms and find the furniture like dresser and sofa, in excellent condition. They like that the bathroom is nicely divided having the sink outside and the shower and toilet inside. Guests on the third floor enjoy the views of the sunset and pool.
Guests speak highly of the customer service of the hotel. They find the staff friendly, helpful and paying great attention to detail. Guests love the lobby restaurant of the hotel and find the free Wi-Fi and free parking a plus to their stay.
Guests find the location of The Courtyard Phoenix Mesa excellent as it has easy access to a host of attractions and amenities in the city and the highways. They find plenty of restaurants and coffee shops in the vicinity. Guests can take a stroll to museums like Arizona Museum for Youth and Arizona Museum of Natural History, the Mesa Arts Center and Sloan Park.
Guests find the pool unclean with the water being cloudy, and leaves and stuff floating on it. The smell of chlorine is also so severely strong that many guests feel their eyes burning while swimming.
Guests have faced difficulties with the bookings for rooms done online. They are allotted rooms different from what they have requested and received prior confirmation from the online sites. The staff does not honor the confirmation.
Guests feel that the fitness room needs a stationary bike and the spa tub needs to be warmer. Some guests feel that the hotel charges are high with no free coffee served in the lobby. They find the coffee served at the onsite cafe overpriced.
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