Courtyard by Marriott San Antonio North/Stone Oak at Legacy

This hotel offers a notable advantage with its complimentary access to a premier fitness facility across the street, making it an excellent choice for fitness enthusiasts and business travelers seeking to maintain their routines while away from home. Its location is particularly convenient for those visiting hospitals or needing easy access to major highways. Guests frequently highlight the exceptional service provided by the front desk staff, who are consistently described as friendly and helpful. While the hotel generally receives praise for its cleanliness, some reviews indicate a need for updates in certain areas. For a more comfortable stay, guests are advised to request a room away from elevators or road-facing sides to minimize potential noise disturbances, and to confirm the housekeeping schedule upon arrival as it is not daily.

Facilities & Amenities
The hotel provides guests with access to an impressive Lifetime Fitness facility located conveniently across the street, offering extensive workout options and amenities that are highly valued. Within the hotel, guests can find a welcoming lobby area that is often described as clean and well-maintained, providing a comfortable space for relaxation or informal meetings. There is also an indoor pool, though some guests have noted it is not heated and that a hot tub previously available has been removed. While Wi-Fi is available, some guests have reported issues with its reliability. The presence of a small cafe or Bistro in the lobby offers a convenient spot for coffee and light meals.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed. Many rooms are described as spacious and generally clean, with some guests praising the comfortable beds and blackout shades for a restful sleep. However, a significant number of reviews indicate that rooms are dated and could benefit from a refresh, with issues such as worn furniture, smudges on surfaces, and occasional reports of hairs or even bugs. Some guests have experienced problems with in-room amenities, including air conditioning not functioning optimally, toilets that do not flush effectively, and non-working televisions. Noise can also be a concern, with reports of disturbances from elevators, road noise, or noisy neighbors.

Dining & Food Quality
The hotel features a Bistro in the lobby that serves breakfast and evening meals, along with a bar. Most guests note that breakfast is not complimentary and is available for a charge, with some experiencing delays or limited options. The bar is generally reported to close early and sometimes has a limited selection of beverages. While the staff working in the dining areas are often commended for their positive attitude, some guests have found the menu to be limited and have noted that the Bistro occasionally runs out of popular items. The absence of complimentary coffee in the lobby is also a point of feedback for some visitors.

Location & Accessibility
The hotel's central location is a significant advantage, providing easy access to major highways and placing guests conveniently close to hospitals, various restaurants, and shopping areas. This makes it a practical choice for both medical-related visits and general leisure. The surrounding area is generally described as quiet, contributing to a peaceful stay. However, there are recurring concerns regarding the parking area, with some guests reporting issues related to vehicle security and a perceived lack of adequate surveillance. Additionally, some guests have noted a limited number of handicapped parking spaces.

Staff & Service
The front desk staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their quick check-in process and willingness to go above and beyond to accommodate requests, including assisting with room changes or providing local recommendations. The staff's attentive service and problem-solving approach are recurring themes in positive reviews. While the overall service is often described as excellent, some guests have noted inconsistencies with housekeeping, as rooms are not cleaned daily and service needs to be specifically requested, leading to occasional oversights in room refreshing.

Additional Information
Guests should be aware that housekeeping services are not provided daily and must be scheduled in advance, which can be an unexpected policy for some. There have been instances where guests arriving early faced challenges with early check-in, despite being rewards members. The hotel's proximity to ongoing construction next door means that guests might experience noise disturbances during daytime hours. Furthermore, the designated smoking area is located near the main entrance, which some guests find inconvenient. It is also worth noting that some rooms advertised as jacuzzi rooms have been reported to have non-functional or removed jacuzzis.