Courtyard by Marriott St Paul Downtown

This hotel is a standout choice for its exceptional proximity to the Xcel Energy Center, making it the ultimate destination for event attendees, including concert-goers and sports fans. Its relatively new construction contributes to a consistently clean and modern atmosphere, frequently highlighted by guests. The hotel is also well-suited for business travelers due to its central location and amenities. Many guests commend the friendly and helpful staff, who are often described as the hotel's greatest asset. While the location is highly convenient, some guests advise requesting an inside room to mitigate potential street noise, and for those driving, utilizing the valet service is often recommended for ease of access.

Facilities & Amenities
Guests generally appreciate the hotel's modern fitness center, which is well-maintained and spacious. The indoor pool is a popular feature, especially for families with children, though many guests express disappointment that there is no hot tub available. The hotel offers an on-site Starbucks counter, providing convenient access to coffee and quick bites, although some guests note it can become overwhelmed during busy periods. There are also comfortable lounge areas and inviting outdoor seating with fire tables, creating pleasant spaces for relaxation. Some guests have observed that certain parts of the building appear to be unfinished, but this does not detract from the overall positive impression of the available amenities.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its immaculate cleanliness and the modern design of its rooms. Guests frequently describe the rooms as spacious and tastefully decorated, often featuring floor-to-ceiling windows that enhance the ambiance. While most guests find the beds very comfortable, a few have reported them to be stiff or hard. In-room amenities like a microwave and mini-fridge are appreciated, along with ample plugs and space for luggage. However, noise is a recurring concern; many guests report significant street noise from outside, and some mention issues with loud heating/cooling units or noisy pipes. There are also isolated reports of bathroom issues, including non-working fans, shower leaks, and loose toilet seats.

Dining & Food Quality
Feedback on dining options is mixed, particularly regarding breakfast. Most guests note that breakfast is not included with the stay and must be purchased, with some finding the cost to be high for the quality offered. The hotel features an attached restaurant and bar, which some guests find convenient for late-night food, while others have expressed dissatisfaction with the food quality or limited menu options. The bar's location near the check-in area is noted as somewhat unusual by some. Coffee availability is also a point of contention, with guests wishing for more accessible options beyond the single-pod in-room coffee makers or the often-busy Starbucks counter.

Location & Accessibility
The hotel's central location is its most celebrated feature, being directly across the street from the Xcel Energy Center, making it ideal for attending events. It is also within easy walking distance of other downtown attractions and various dining establishments. However, the parking situation is a significant point of discussion; the hotel primarily offers valet parking, which is mandatory and incurs an additional fee, leading to frustration for some guests despite the efficiency and friendliness of the valet service. The surrounding area has drawn mixed comments, with some guests expressing safety concerns due to the presence of individuals experiencing homelessness, though the hotel is noted for maintaining a secure environment within its premises.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with guests frequently highlighting their friendliness, helpfulness, and professionalism. From the front desk to the valet team and housekeeping, staff members are often described as going above and beyond to ensure a pleasant stay. The check-in process is generally reported as quick and efficient, and guests appreciate the staff's responsiveness in addressing any issues that arise. The valet service is particularly praised for its speed and the engaging demeanor of the attendants. However, some guests have reported difficulties with specific requests, such as securing late checkout, and there have been isolated but significant complaints regarding billing discrepancies and overcharges.

Additional Information
This is a relatively new property, contributing to its modern aesthetic and overall clean feel. The hotel's interior design incorporates unique elements like polished concrete floors and large-scale local photography. It's important for guests to note that the hotel has a strict no-pet policy. While the hotel aims to accommodate all guests, some reviews from those with specific mobility needs highlight challenges, such as thick carpeting in hallways and rooms that can impede wheelchair movement, and design flaws in accessible bathrooms like shower leaks and high sinks. Guests participating in rewards programs have experienced mixed recognition of their status, with some receiving benefits while others report difficulties.