Courtyard by Marriott Virginia Beach Oceanfront/North 37th Street

This hotel is highly regarded for its oceanfront location, providing guests with direct beach access and stunning views of the water, often including dolphin sightings and beautiful sunrises. Its prime position on the quieter north end of the boardwalk makes it an excellent choice for families seeking a relaxed beach vacation, while its proximity to local attractions and dining options also appeals to sightseers and couples looking for a convenient and enjoyable getaway. Many guests consistently praise the friendly staff and the overall comfort of the accommodations, including spacious rooms and great pools. To ensure a smooth stay, it is advisable to inquire about any ongoing construction activities and potential elevator wait times before booking, as these have been noted as significant disruptions by some visitors. Additionally, guests should be aware of potential parking fees.

Facilities & Amenities
The hotel offers a variety of facilities, though experiences can be mixed. The outdoor pool is a major highlight for many, described as beautiful, large, featuring waterfalls and a slide, and complemented by a convenient pool bar serving food and drinks. However, some guests found the outdoor pool to be cold or occasionally closed, and the indoor pool is generally considered small, sometimes crowded, and can appear less clean. A recurring concern is the elevators; frequently, only one of the two is operational, leading to considerable wait times and inconvenience, especially during peak hours, with some guests resorting to using the stairs. Parking is available, but it often incurs an additional daily fee and spaces can be limited, sometimes requiring guests to use an overflow lot across the street. The hotel also provides free Wi-Fi, a small fitness center, and a Starbucks in the lobby with varying hours.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied. Many guests found their rooms to be clean, well-maintained, and comfortable, appreciating the comfortable beds and high-quality linens that contribute to a restful stay. Rooms often feature balconies with ocean views, though some guests noted these can be narrow and the balcony doors difficult to operate. Amenities like mini-fridges and coffee machines are commonly available. However, some reviews indicate issues with cleanliness, mentioning stained sheets, unpleasant odors, mold or mildew in the bathroom, and general signs of wear and tear. The pull-out sofas are frequently described as uncomfortable. A significant concern for many is the pervasive construction noise, including drilling and jackhammering, which can be disruptive during daytime hours (Sunday through Friday). Housekeeping service is typically provided every other day, which some guests found insufficient for a beach location, often requiring them to request fresh towels or trash removal.

Dining & Food Quality
The hotel offers various dining options, with mixed reviews on quality and value. The breakfast buffet is available for a charge, but opinions on its worth are divided; some guests found it satisfactory, while others felt it was overpriced for the limited variety, noting issues like burned eggs or a lack of fresh fruit and diverse options. The hotel's bistro and bar areas generally receive positive comments for the quality of their food, with guests enjoying items like wings, fries, and salads, prepared quickly. However, the operating hours for these dining venues can be inconsistent or limited, leading to frustration for guests expecting more readily available service. The pool bar is appreciated for its convenience and offers popular items such as nachos and hot dogs. Coffee is available from the Starbucks in the lobby, though some guests noted its limited hours and lack of certain beverage options.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, making it an ideal base for exploring the area. Situated directly on the boardwalk, guests enjoy immediate access to the beach and are within easy walking distance of numerous restaurants, shops, and various activities. Its position on the quieter, northern end of the boardwalk is particularly appreciated by those seeking a more relaxed atmosphere, while still being close enough to the bustling areas. The beach access is direct and convenient, leading to a clean and generally uncrowded stretch of sand. For broader accessibility, a trolley service stops directly in front of the hotel, providing easy transportation along the main thoroughfare. While parking is available on-site, it is often subject to a daily fee and can sometimes be challenging to find a spot, especially during busy periods.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with many guests highlighting their exceptional helpfulness and friendly demeanor. Visitors frequently commend the team for being welcoming, attentive, and going above and beyond to ensure a pleasant stay. The quick check-in process is often noted, and staff members are praised for their willingness to accommodate requests and provide excellent customer service. Whether assisting with room issues, offering local recommendations, or managing busy periods, the staff's dedication to guest satisfaction is a recurring theme in reviews. Their positive attitude and efficiency contribute significantly to the overall guest experience, often mitigating frustrations caused by other operational challenges within the hotel.

Additional Information
Guests should be aware of several important details that may impact their stay. A significant concern is the lack of transparency regarding ongoing construction activities, particularly balcony renovations, which can generate considerable noise and disruption during daytime hours. Some guests reported issues with key cards frequently demagnetizing, requiring multiple trips to the front desk. There are also recurring complaints about unpleasant smoke odors, including from tobacco and other substances, emanating from balconies, which can detract from the outdoor experience. Furthermore, guests have noted the presence of military jets flying overhead during the day, which can be quite loud. The hotel does not provide complimentary water in the rooms, and some guests found the policy of placing soiled towels in the hall for replacement inconvenient. Loyal guests may appreciate the rewards program benefits, which can include room upgrades.