Courtyard Dallas Arlington/Entertainment District

This hotel is a prime choice for those attending events, with its signature feature being its exceptional proximity to major sports stadiums and the vibrant entertainment district. It is particularly well-suited for sports fans and concert-goers seeking convenience, as well as families looking to explore nearby attractions. Guests frequently highlight the hotel's convenient location, the generally friendly staff, and the appealing indoor/outdoor pool. To enhance your stay, consider requesting a recently renovated room, and be aware that parking fees are typically applied.

Facilities & Amenities
The hotel offers a notable indoor/outdoor pool that is a popular feature, often praised for its cleanliness and the provision of poolside towels. While a fitness center is available, specific details about its equipment are less frequently mentioned. Guests appreciate the convenience of an on-site Starbucks and a mini-store for quick purchases, though items can be expensive. Wi-Fi is provided, but some guests report it can be slow or restricted. The elevator location is often described as inconvenient, requiring a long walk for some rooms, and there have been reports of limited elevator access due to renovations.

Cleanliness & Room Comfort
Most guests find the rooms to be clean, with many appreciating the comfortable beds and the quiet atmosphere. Some rooms have been recently renovated, offering a fresh and spacious feel. However, some guests describe rooms as dated, with issues such as firm beds, uncomfortable pull-out sofas, and small bathrooms. Recurring concerns include non-working televisions, inconsistent air conditioning, and a lack of modern conveniences like USB ports. A significant number of reviews mention issues with pests, including ants, roaches, and even bed bugs, alongside reports of stained sheets and dirty towels, indicating inconsistent cleanliness standards in some areas.

Dining & Food Quality
The hotel does not offer complimentary breakfast; instead, guests can purchase items from the on-site Bistro or Starbucks. While the breakfast options are generally considered acceptable, some guests find the food and coffee to be overpriced or bland. The bar service receives mixed feedback, with some guests praising the friendly staff, while others report unhelpful or curt interactions and early closing times. Overall, the dining experience is seen as convenient for quick bites but not a highlight of the stay.

Location & Accessibility
The hotel boasts an excellent central location, making it ideal for attending events at AT&T Stadium and Globe Life Field, both within easy walking distance. It is also conveniently situated near the entertainment district and various restaurants. A shuttle service to local venues is available and appreciated by many guests. Parking is provided on-site, though it is typically charged, and some guests express frustration over the cost, especially during major events, noting that it can be significantly higher than expected.

Staff & Service
The majority of guests commend the friendly staff, describing them as helpful, accommodating, and attentive, contributing positively to their stay. The check-in process is often noted as quick and efficient. However, there are numerous highly negative reviews concerning management's handling of overbooking and cancellation requests, with guests reporting unhelpful and inflexible responses that led to significant inconvenience and frustration. Some specific service interactions, particularly at the bar or front desk, received mixed feedback regarding staff attitude.

Additional Information
The hotel is currently undergoing renovations, which has resulted in some rooms being updated and described as very nice, though this can also lead to construction noise and limited elevator access for guests. A recurring and significant issue highlighted in reviews is the hotel's cancellation policy and instances of overbooking, which have caused considerable distress and unexpected costs for some guests. Some rooms offer unique features like a rolling table or a balcony, adding to the comfort for those who receive them.