Hotel Courtyard Miami at Dolphin Mall (Miami, USA)
Hotel Courtyard Miami at Dolphin Mall (Miami, USA)
About Hotel Courtyard Miami at Dolphin Mall
Nestled amidst lush palm trees in central Miami, Hotel Courtyard Miami at Dolphin Mall is an eight-minute walk to Dolphin Mall and seven-minute drive to Miami International Mall. This hotel boasts a relaxing outdoor pool and free Wi-Fi access throughout.
Featuring marble bathrooms, rooms are air-conditioned and equipped with cable TVs. Other in-room amenities are iPod docking stations, ironing facilities, safes, coffee makers, and mini-refrigerators. Upgraded accommodations have separate living areas and microwaves.
Hotel Courtyard Miami at Dolphin Mall houses an events room with audio-visual equipment, and a business corner with fax/copy service. A state-of-the-art fitness center and free parking area are also available.
Buffet or continental breakfast is provided daily at the Courtyard Cafe. Guests can have lunch and dinner at the nearby Texas De Brazil and Buffalo Wild Wings Grill & Bar.
The Florida International University and Martin Z. Margulies Sculpture Park are within a ten-minute drive from the hotel.
Most guests love the location of the hotel which is just next to the Dolphin Mall. Restaurants, cinemas, shopping boutiques and bars are also nearby. Furthermore, the property is close to the airport, which is practical for the guests especially for those who have an early flight.
positive:
Highly remarkable employee assistance
Guests commend the high quality professional service of the staff! They went beyond the extra mile to assist guests with all their needs and by suggesting restaurants without trying to fool the guests by recommending the on-site restaurant just for revenue. Therefore, the hospitable service the staff demonstrated was enjoyed by the guests.
positive:
Spotless and spacious rooms
Due to the room’s high level of cleanliness and current refurbishing, guests are extremely satisfied. The size, design, furniture, and equipment are all commendable. Moreover, the spacious wardrobe, comfortable sofa beds, and clean bathrooms added to the guests’ pleasant experience.
Negative Reviews
negative:
Poor quality and pricey breakfast
Most guests were disappointed with having to pay an extra fee for the breakfast and coffee. Furthermore, they were more upset with the quality of the food served. Meal offered at the on-site restaurant was quite expensive compared to the variety and quality.
negative:
Weak Wi-Fi connection within the hotel
Guests were upset with the slow Wi-Fi within the premises, especially the rooms. They had a hard time browsing and connecting to the Internet with multiple gadgets especially when doing their work.
negative:
Lack of free shuttle service
Most of the guests are inconvenienced with the lack of free available shuttle service that will drop them to the airport. Guests noted that they had no choice but to either take a cab or ‘Uber’ services just to get to the airport on time.
All amenities
Hotel facilities
Business centre
Café
Entrance Hall/lobby
Express check-in
Elevator
Gym
Parking
Hotel bar
Outdoor swimming pool
Convenience store
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
Deck chairs
Towels at the pool
Laundry service
WiFi in public areas
Washing machine
Fax/Modem access
Airport shuttle
Free WiFi in public areas
Pool
Luggage storage
Housekeeping
Free WiFi
Breakfast
Hand sanitizer provided
Masks provided
Safe distance
Response protocol
Online check in/check out
New safety protocols
Cashless payment
For children
Cot
Accessibility
Wheelchair accessible
Accessible hotel
In-room accessibility
Room facilities
Ironing board
Openable windows
Television
Hairdryer
Central heating
Electric kettle
Air conditioning
Pay-TV
Satellite TV
Desk
Sitting area
Safe
Cable TV
WiFi
Microwave
Free WiFi (rooms)
Sports facilities
Bike rental
Arrival / Departure
Check in: 15:00
Check out: 12:00
Contact
11275 Northwest 12th Street , 33172 , Miami , USA Telephone: +1(305)9949343 | Fax: +1(305)9949332 | Official Homepage
Cleanliness policies
New safety protocols
Safe distance
Hand sanitizer provided
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