Hotel Crowne Plaza Grand Rapids - Airport (Grand Rapids, USA)

Hotel Crowne Plaza Grand Rapids - Airport (Grand Rapids, USA)

About Crowne Plaza Grand Rapids - Airport

Boasting a 24-hour fitness center and a location that's near some of the area's most well-known shopping destinations, the Crowne Plaza Grand Rapids Airport hotel is a good choice for guests who crave convenience. Rooms at the Crowne Plaza Grand Rapids hotel have 32-inch flat-screen TVs with premium movie channels. Also, high-speed wireless access is complimentary. A work desk and ergonomic chair is also provided so guests can be productive in comfort. This property has free on-site self parking, a swimming pool, hot tub and sauna. Guests can also use the hotel's shuttle to get to the airport. The Aryana Restaurant and Bar serves meals throughout the day, plus alcoholic beverages. Furthermore, there is a poolside gazebo where guests can order drinks, which is open seasonally. Only a 10-minute drive from the airport, this property is about 15 minutes by car from the Frederik Meijer Gardens and Sculpture Park.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


5700 28th Street SE, 49546, Grand Rapids, USA

Rating overview

  • Location
    Very good  8.4 / 10
  • Rooms
    Good  7.5 / 10
  • Service
    Fair  7.4 / 10

Positive Reviews


The Front Desk Staff Are Helpful

Guests generally felt that the staff members working at this hotel's front desk were particularly good at their jobs. There were numerous comments about the employees being courteous, efficient and eager to make things right in regards to all aspects of stays.


Guests Loved the Pool

If the leisure amenities are major perks when you stay away from home, you'll likely be content with the outdoor pool at the hotel. Guests consistently said it was well maintained and inviting. Many considered the pool to be one of the best parts of their overall experiences.


The Location is Very Good

No matter why you're spending time in the area, there's a good chance you'll find this hotel is not too far from where you want or need to be. Guests appreciated how it's close to shopping destinations and places to eat, plus offers easy access to the highway.

Negative Reviews


The Building is Dated

There were numerous comments suggesting the building is in dire need of refreshment. For example, some guests said the carpets were worn or dirty, or that the corridors and elevators look old and unattractive. These issues were usually not enough to make guests want to stay elsewhere, but they did adversely affect overall impressions.


Some Cleanliness Shortcomings

Guests sometimes checked into rooms that were not clean. The problems were usually minor and ranged from leftover trash from previous occupants, hairs in the bathroom or unmade beds. When these issues were reported to staff, they were characteristically sorted out promptly.


The Beds Are Too Soft

Occasionally, guests gave feedback to say that their mattresses were too soft. Sometimes they even seemed to be sunken in throughout particular sections. However, these issues usually didn't mean guests had trouble sleeping altogether.

All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
For children
  1. Cot
  2. Kids stay for free
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Wellness / Spa
  1. Hot tub
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Golf course
  2. Fitness

Arrival / Departure

  1. Check in: 16:00


5700 28th Street SE , 49546 , Grand Rapids , USA
Telephone: +1(616)9571770 | Fax: +1(616)9570629

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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