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Hotel Crowne Plaza Indianapolis-Dwtn-Union Stn (Indianapolis, USA)

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Hotel Crowne Plaza Indianapolis-Dwtn-Union Stn (Indianapolis, USA)

About Crowne Plaza Indianapolis-Dwtn-Union Stn

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

8.7
trivago Rating Index based on 4668  reviews from:
  • Hotels.com(8.8/10),
  • LocationExcellent  (8.9 / 10)
  • RoomsGood  (7.8 / 10)
  • ServiceExcellent  (8.5 / 10)
  • CleanlinessExcellent  (8.6 / 10)
  • Value for moneyGood  (7.5 / 10)

Positive Reviews

positive:

Great Location For Railroad Enthusiasts

Guests remark that they loved the railroad themed décor and advise if trains are you thing, be sure to request on the 26 rooms situated in antique railroad cars. Guests describe the rooms as clean and comfortable with all the amenities required for an enjoyable stay. Suites, limited mobility and family rooms are available. Suites provide separate a separate lounge area with sofa bed and a mini fridge.

positive:

Happy, Helpful Service Staff

Guests report that the friendly, happy and helpful staff added to their enjoyment of the hotel complex, noting that the staff is quick to offer useful tourist information and driving direction. The staff is described as attentive and accommodating.

positive:

Love The Location

Guests comment that the property, listed in the National Register of Historic Places, is situated in the heart of downtown Indianapolis in the old Union Railroad Station. The family-friendly property is within easy walking distance of the Indianapolis Zoo, White River Gardens, NCAA Hall of Champions and the Children's Museum.


Negative Reviews

negative:

Distant And Distracted Front Desk Staff

Guests comment the the service staff at the hotel seemed distant and distracted during busy check-in times and suggest that additional personnel on the desk during times when groups or tours are checking in would speed up the process for everyone.

negative:

No Outside Windows

Guests staying in room overlooking the lobby have complained that their room did not have any outside windows and that lacking access to an outdoor view created feelings of claustrophobia.

negative:

A Bit Worn

Some guests remark they loved the railroad themed decor but that some of the hotel features such as the skylights and carpeting showed evidence of time and wear and suggest a refurbishing of the property is past due.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Elevator
  5. Gym
  6. Parking
  7. Bell service
  8. Hotel bar
  9. Conference rooms
  10. Non-smoking rooms
  11. Restaurant
  12. 24-hour reception
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Pay-TV
  9. Satellite TV
  10. Desk
  11. Telephone
  12. Safe
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

123 West Louisiana St. , 46225 , Indianapolis , USA
Telephone: +1 3176312221 | Fax: +1 3172367474 | 

Frequently Asked Questions about Crowne Plaza Indianapolis-Dwtn-Union Stn

  • Is there a pool area at Crowne Plaza Indianapolis-Dwtn-Union Stn?

    No, Crowne Plaza Indianapolis-Dwtn-Union Stn doesn’t offer pool areas.

  • Are pets allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn?

    No, Crowne Plaza Indianapolis-Dwtn-Union Stn doesn’t allow pets.

  • Is parking available at Crowne Plaza Indianapolis-Dwtn-Union Stn?

    Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn?

    Check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn is available from: . Check-out time is by .

  • Where is Crowne Plaza Indianapolis-Dwtn-Union Stn located?

    Crowne Plaza Indianapolis-Dwtn-Union Stn is located in 123 West Louisiana St., 46225, Indianapolis, USA.

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