Hotel Crowne Plaza Kansas City Downtown, USA -

Hotel Crowne Plaza Kansas City Downtown (Kansas City, USA)

Hotel Crowne Plaza Kansas City Downtown (Kansas City, USA)

About Crowne Plaza Kansas City Downtown

The upscale Crowne Plaza Kansas City Downtown is a high-rise hotel in the heart of downtown Kansas City, Missouri, and offers amenities for business and leisure travelers alike. Every room in the hotel has a flat screen TV, a work area and free Wi-Fi access. Suites feature separate living and sleeping areas, and non-smoking rooms are also available. The hotel has a seasonal outdoor pool, a fitness center, 24-hour front desk, meeting and banquet facilities, as well as room service, luggage storage and dry-cleaning services. Parking is available for a fee. The Crowne Plaza Kansas City Downtown has its own bar and restaurant for guests to dine at, as well as a Starbucks onsite for that morning coffee hit. Nearby attractions include the Kauffman Center for the Performing Arts, the Power and Light District, Arrowhead Stadium and the Kansas City Convention Center Bartle Hall, as well as the Starlight Theater.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Rating overview

trivago Rating Index based on 3146  reviews from:
  • Location
    Excellent  9.0 / 10
  • Rooms
    Good  7.5 / 10
  • Service
    Very good  8.0 / 10

Positive Reviews


Great service

Guests consistently praise the staff at the hotel, saying they go above and beyond to make sure everyone who stays with them is well taken care of and has all of their needs met. Staff are happy to recommend restaurants and resolve any room issues, and many guests say they really feel at home because of the friendly service they receive during their stay.


Wonderful views

Looking out over downtown Kansas City, guests say that the views are a real highlight of their stay at the Crowne Plaza, and they recommend requesting a room as high in the building as possible in order to get the best experience.


Clean rooms

Many guests say they really appreciate that the rooms are maintained to a high standard of cleanliness, as it's a huge weight off their mind to be able to come back to a tidy, well-kept room after a long day of traveling or sightseeing.

Negative Reviews


Could use updating

Some guests feel that while the hotel is generally clean and comfortable, the décor and furnishings in the rooms could use some sprucing up to make them feel more modern.


Busy elevators

Unfortunately the hotels popularity can sometimes mean that the elevators in the building are rather crowded and require a bit of patience, especially at peak times of day. However, most guests find this doesn't negatively affect their stay overall.


A little noisy

Due to the hotel hosting conventions from time to time there can be some noise heard on the lower floors, which some guests find makes it hard to rest. Light sleepers or those wishing to nap at odd hours may want to keep some earplugs handy.

All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Elevator
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Shower
  2. Television
  3. Hairdryer
  4. Central heating
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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