Hotel Crowne Plaza Melbourne (Melbourne, Australia)

Hotel Crowne Plaza Melbourne (Melbourne, Australia)

About Crowne Plaza Melbourne

Crowne Plaza Hotel Melbourne is a 4 and a half star hotel offering elegant accommodation on the fringes of Melbourne’s central business district (CBD). All rooms are equipped with cable TV service, air conditioning, climate control, desk, in-room safe, minibar, ironing facilities, hairdryer, bathrobes, shower/tub combination. Wi-Fi is available at a surcharge. Hotel amenities include 24-hour front desk, tours/ticket assistance, 24-hour business centre, meeting rooms, conference center, fitness facilities, outdoor pool, laundry facilities. Valet parking is available at a surcharge. On-site, Clarendon Street Grill is open daily for breakfast and dinner, and the Lobby Bar is open for breakfast, lunch and dinner. Crowne Plaza Hotel Melbourne is 5-minutes’ walk from Southern Cross train station. The Southbank and Docklands areas are within easy walking distance. Public transport is easily accessible and the free City Circle tram stop is 3-minutes’ walk away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


1-5 Spencer Street, 3008, Melbourne, Australia

Rating overview

trivago Rating Index based on 3313  reviews from:
  • Expedia(8.4/10)
  • Location
    Excellent  9.0 / 10
  • Rooms
    Very good  8.0 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews


Excellent location for exploring Melbourne

Public transport is easily accessible, and a range of restaurants and shopping facilities can be reached on foot. Walking along the Yarra River's Southbank Promenade, the Royal Botanic Gardens and Arts Centre Melbourne are 22-minutes' away. The central shopping area can also be reached within 20-minutes' walk, including Federation Square and St Paul's Cathedral. The Exhibition Centre and Casino are a few minutes' walk away.


Great overall experience

The on-site restaurants had positive reviews, with guests commenting on the freshness and great taste of the food. The buffet breakfast in particular was singled out for praise and recommended for the extensive choices available. The rooms were described as well appointed, clean and comfortable. Some rooms also offer what has been described as amazing and beautiful panoramic views of the city, Southbank and the Yarra River.


Hospitable customer service

Staff have been described as warm and friendly, attentive, prompt and helpful. Guests also appreciated the bowl of fruits made available on each floor and the complimentary iced water offered in the lobby.

Negative Reviews


In need of a makeover

Some guests felt that the decor and furnishings in the room are old and outdated, and in need of being updated to include furnishings which are current and modern. Some guests also commented that the bathrooms are in need or refurbishment and the carpets are also in need of replacement as they are stained and worn.


Additional expenses

Both parking and Wi-Fi is provided at a surcharge. Some guests felt that these amenities were over priced and should be included in the room charge.


Rooms without a view

Some of the rooms offered are of a small size and do not offer a view of the city.

All amenities

Hotel facilities
  1. Café
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Fitness
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 11:00


1-5 Spencer Street , 3008 , Melbourne , Australia
Telephone: +61 396482777 | Fax: +61 396295631 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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