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Hotel Crowne Plaza Phoenix Airport - PHX (Phoenix, USA)


Hotel Crowne Plaza Phoenix Airport - PHX (Phoenix, USA)

About Crowne Plaza Phoenix Airport - PHX

Enjoy an upscale lodging experience at the Crowne Plaza Phoenix Airport Hotel, formerly Crowne Plaza Phoenix Airport - PHX. Take the free shuttle to Phoenix Sky Harbor International Airport, or catch the Valley Metro Light Rail on-site, too. Pets are welcome. Rooms provide king or queen-sized beds, blackout drapes, refrigerators, ergonomic desk chairs, satellite/cable television, complimentary toiletries and Crowne Plaza's signature Sleep amenities. Crowne Plaza Phoenix Airport Hotel, formerly Crowne Plaza Phoenix Airport - PHX, features an outdoor pool, complimentary Wi-Fi, business center and fitness center, spacious meeting/event space and valet parking. All meals and drinks are conveniently served on-site at the coffee kiosk, Post Restaurant and Perch Lounge bar. There are countless things to do in the area within four miles of the hotel, including Pueblo Grand Museum, Tovrea Castle at Carraro Heights, Celebrity Theater, Hall of Flame Firefighting Museum, Phoenix Zoo and Tempe Beach Park.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

  • LocationExcellent  (8.5 / 10)
  • RoomsVery good  (8.3 / 10)
  • ServiceExcellent  (8.6 / 10)
  • CleanlinessExcellent  (8.7 / 10)
  • Value for moneyVery good  (8.1 / 10)

Positive Reviews


Newly Renovated with Handy Airport Shuttle

Recent refurbishments throughout the venue have been very well-received and remodeled areas are impressive. There's still free valet parking service, a modern gym, regular shuttle service to/from the airport, and a Light Rail stop directly across the street. Close to the highway but no traffic noise lingers. Spotless with a large, inviting lobby. The food, drinks and Starbuck's kiosk are excellent, and the restaurant and bar are open later for night owls. The 'park-and-go' feature is handy for travellers.


Tasteful Rooms

Rooms provide all the necessities and a little extra. Beds and pillows are remarkable comfortable, complimentary toiletries are high quality and towels are thick and soft.


Friendly, Charming Staff

You'll enjoy this fun-loving group. They'll greet you as if they've known you for years and stop for a chat anytime you're ready. Front desk, housekeeping, servers and bartenders all get thumbs up from patrons here!

Negative Reviews


Confused & Spaced Out

Although friendly and enthusiastic, the staff appears to also be easily confused and forgetful. The shuttle is frequently late, valet drivers inattentive, meals prepared incorrectly and front desk unable to sufficiently remedy customer service issues. Perhaps some additional training would help them out. Snap to it, management!


Areas Overlooked

The hotel may have missed a few places with the renovation. Some areas are still drab and dreary, and air conditioners in certain rooms are quite noisy. The pool is very small and diners at the restaurant have a clear view of swimmers while eating - quite an odd design feature.


Pricey Provisions

The dinners can get a bit on the expensive side. Self-park is very limited, so that leaves the complimentary valet - which gets expensive when you tip (as you should) every time.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Gym
  6. Parking
  7. Terrace
  8. Bell service
  9. Pets allowed
  10. Hotel bar
  11. Conference rooms
  12. Non-smoking rooms
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Wellness / Spa
  1. Hot tub
Room amenities
  1. Bathtub (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Pay-TV
  9. Satellite TV
  10. Sitting area
  11. Safe
  12. WiFi
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00


4300 East Washington Street , 85034 , Phoenix , USA
Telephone: +1(602)2737778 | Fax: +1(602)2755616 | 

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