Das Reiners

This hotel offers a truly welcoming and comfortable experience, distinguished by its exceptional breakfast and a well-maintained wellness area featuring a pool accessible 24 hours a day. Guests consistently highlight the super friendly and attentive staff who contribute significantly to a relaxed atmosphere. The hotel is an ideal fit for couples seeking a quiet retreat, families looking for spacious accommodations and recreational options, and active travelers or hikers eager to explore the nearby Bavarian Forest. Its tranquil setting makes it perfect for those seeking peace and relaxation. To make the most of your stay, be sure to inquire about the complimentary regional activity card, which offers numerous benefits, and plan for evening meals outside the hotel as it does not offer dinner service.

Facilities & Amenities
Guests frequently praise the hotel's comprehensive wellness area, which includes a sauna, a fitness room, and an indoor pool that is notably available for use around the clock. This allows for great flexibility in relaxation. Additionally, the hotel provides a dedicated game room equipped with a billiards table and foosball, offering entertainment for both adults and children. Complimentary coffee and fresh fruit are often available in the sauna area, adding a thoughtful touch. The convenience of a communal fridge with individual, lockable compartments for guests is also appreciated, as is the availability of free Wi-Fi throughout the property. A pleasant sun terrace provides an inviting space for guests to unwind outdoors.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with guests noting that both the rooms and common areas are meticulously maintained, despite some parts of the interior showing signs of age. Rooms are generally described as spacious and thoughtfully designed, often featuring a balcony which enhances the living space. While many guests found the beds to be very comfortable, some mentioned that certain mattresses were showing wear or were a bit squeaky. The bathrooms are typically well-equipped, though some are compact, with a few reviews highlighting a separate toilet area as a positive. Some guests noted issues with terrace doors being challenging to open or a lack of full privacy due due to the absence of sheer curtains, requiring full blackout curtains to be drawn.

Dining & Food Quality
The breakfast at this hotel is a standout feature, consistently described as excellent, varied, and prepared with great care. Guests particularly appreciate the wide selection, which often includes homemade jams, fresh fruit, and regional specialties, ensuring there is something for every taste. The coffee served also receives positive mentions. However, a significant point for guests to note is the general absence of an evening restaurant or dinner service at the hotel, with the exception of occasional grill evenings. While this means guests need to seek dining options elsewhere in the evenings, a highly recommended restaurant is conveniently located directly opposite the hotel, offering a good alternative.

Location & Accessibility
The hotel boasts a quiet location, providing a peaceful retreat away from the hustle and bustle. It serves as an excellent starting point for exploring the surrounding Bavarian Forest and National Park, making it ideal for hiking and nature activities. While situated on the edge of Grafenau, the town center is about a 30-minute walk away, and public transport options are limited, suggesting that a car is beneficial for exploring the wider region. The hotel offers ample parking directly on-site, with both free outdoor spaces and a paid underground garage available, though some found the ramp to the garage steep. Its proximity to various regional attractions is enhanced by the included guest card.

Staff & Service
The staff at this hotel consistently receives glowing reviews for being exceptionally friendly, attentive, and helpful. Guests frequently commend their willingness to provide local tips and information, making the stay more enjoyable. The check-in process is often described as smooth and efficient, with the convenience of a key safe system for flexible arrival times. While general housekeeping is provided every three days, guests have the option to arrange more frequent cleaning for an additional charge. The overall impression is one of genuine hospitality, where the staff go out of their way to ensure guests feel welcome and well-cared for, contributing significantly to the positive guest experience.

Additional Information
A notable benefit for guests is the inclusion of the Aktiv-Card Bayerischer Wald, which provides access to numerous free leisure activities and a complimentary parking card for Grafenau and other local areas, significantly enhancing the value of the stay. The hotel also utilizes a practical digital information map, offering comprehensive details about the hotel and the surrounding region. For those seeking relaxation, massages are available on-site. Guests appreciate the hotel's thoughtful approach to sustainability and its commitment to providing a personalized experience, often highlighted by the direct and friendly communication from the owners. Some guests noted an occasional, external silo smell in the vicinity, though this is not related to the hotel's operations.