Days Inn by Wyndham Apple Valley Pigeon Forge/Sevierville

The hotel is frequently chosen for its affordability and prime location, offering guests convenient access to local attractions. Many visitors highlight the comfortable beds and general cleanliness of the rooms as positive aspects of their stay. However, a recurring theme in guest feedback points to the hotel being outdated and experiencing various maintenance issues. Staff interactions receive mixed reviews, with many praising their friendliness while others report instances of rudeness. This hotel is particularly well-suited for budget-conscious travelers and sightseers looking for a practical base to explore the area. To ensure a smoother experience, it is advisable to manage expectations regarding the hotel's age and be prepared for potential minor maintenance quirks during your visit.

Facilities & Amenities
The hotel offers a pool, which receives mixed feedback; it is often described as small and sometimes noted for being dirty or closed, though some guests found it clean and refreshing. Most rooms include a microwave and refrigerator, which guests appreciate for convenience. However, the television sometimes experiences freezing or cable issues. Wi-Fi performance is inconsistent, with some guests reporting good connectivity while others experienced frequent disconnections or the need to repeatedly sign in. The elevator is a frequent point of concern, with multiple reports of it being out of service, causing inconvenience for guests, especially those on higher floors. Some guests also noted an outdoor fire pit as a pleasant feature, though its seating was sometimes unstable.

Cleanliness & Room Comfort
Guest feedback on cleanliness is highly mixed; while many rooms are described as clean and well-kept upon arrival, a significant number of reviews highlight issues such as dirty bathrooms, filthy carpets, and stained towels or sheets. The beds generally receive positive remarks for being comfortable, though some guests found them to be uncomfortable or noted issues with flat pillows. The bathroom condition is a major recurring complaint, with frequent mentions of peeling paint or enamel in the bathtub, dirty sinks, broken faucets, and a general sense of being outdated. Many rooms are reported to have unpleasant smells, including smoke, mold, or a general mustiness, despite being designated non-smoking. Guests occasionally experience noise from adjacent rooms or from outside traffic, impacting their rest. There are numerous concerning reports of roaches, bed bugs, and fleas found in rooms, leading to highly negative experiences for affected guests. A significant number of reviews indicate issues with hot water, ranging from inconsistent supply to complete absence during stays.

Dining & Food Quality
The complimentary breakfast receives mixed but generally positive to neutral feedback. Most guests describe it as simple, decent, or good, often including options like waffles, cereal, muffins, and sometimes fresh fruit. While some appreciate the basic offerings, many guests express a desire for more variety or hot food options, with some finding the selection limited or even describing it as a "joke." Specific complaints include stale items or issues with coffee availability. Despite these points, the breakfast area is often noted for its cleanliness, and the convenience of having a quick meal on-site is frequently appreciated by travelers.

Location & Accessibility
The hotel's location is consistently highlighted as a significant advantage, being described as central, convenient, and situated directly on the main strip. This prime position allows guests easy access to numerous attractions, restaurants, and shopping areas, often within walking distance. Parking receives mixed reviews; while some guests find it easy, others report it can be tight, especially during busy periods or on weekends, making it challenging to find a spot close to their room. The hotel's proximity to a traffic light can make exiting the parking lot difficult during peak hours, and some guests note noise from traffic as a minor disturbance. Overall, the accessibility to local points of interest remains a strong draw for visitors.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and polite demeanor, with many guests commending their willingness to assist with various needs and provide local recommendations. The check-in process is often described as quick and smooth, contributing to a positive first impression. While some guests report prompt resolution of issues by staff, others recount negative experiences, including instances of rudeness or a perceived lack of concern when problems arise, such as maintenance issues or room discrepancies. Housekeeping service garners mixed feedback; some guests appreciate regular towel replenishment and trash removal, while others note a lack of consistent service or attention to detail in room cleaning.

Additional Information
Guests frequently report unexpected cash deposits or damage fees required at check-in, which are sometimes not clearly communicated beforehand and can be slow or difficult to refund. The hotel is often noted as being older and in need of renovations, with some guests observing ongoing painting or construction, which can occasionally lead to strong odors or inconvenience. Despite being designated non-smoking, some rooms are reported to have a persistent smoke smell, and there are mixed experiences regarding the availability of smoking rooms. Several guests have expressed frustration with the hotel's refund policy, particularly when attempting to cancel or change reservations due to dissatisfaction with room conditions or unforeseen issues. Noise from the parking lot, including loud vehicles and general activity, is occasionally mentioned as a disturbance, particularly at night.