Days Inn by Wyndham Bristol Parkway

The hotel's primary appeal lies in its convenient location, particularly for those attending local events or on a road trip. While many guests found the staff to be friendly and helpful, the overall experience is significantly impacted by the hotel's dated condition and pervasive cleanliness issues. It appears to be a suitable option for budget-conscious travelers or event-goers prioritizing proximity over amenities and modern comforts. However, guests should manage their expectations regarding the state of the rooms and the quality of the complimentary breakfast. It is advisable to inspect your room upon arrival and be prepared for a basic stay, as many found the property to be in significant need of updates and better maintenance. For road trippers seeking a quick stop or event attendees needing to be close to the venue, the location is a definite advantage.

Facilities & Amenities
The hotel's facilities are a frequent point of concern for guests, with many noting the general run-down and outdated state of the property. The swimming pool was a significant disappointment for numerous visitors, as it was consistently reported as being closed, out of service, or in an unappealing condition, despite being a reason for booking for some. Furthermore, several guests experienced issues with the air conditioning units, finding them either non-functional or difficult to adjust, leading to uncomfortable room temperatures. While some rooms were expected to have kitchenette features, guests often found them missing or lacking essential items like cookware and silverware. Other reported issues included non-working hairdryers and refrigerators, and a general sense that the property's fixtures and furnishings were old and poorly maintained. The overall impression is that the facilities are in dire need of comprehensive renovations and better upkeep.

Cleanliness & Room Comfort
Cleanliness and room comfort are major areas of dissatisfaction for many guests. Numerous reviews describe rooms as dirty, filthy, or disgusting, with frequent mentions of stained sheets, pillows, and bedspreads, often with visible hair, blood, or other unsanitary marks. The floors were commonly reported as un-swept, un-mopped, or sticky, and bathrooms were often found to be unclean, with issues like mold, grime, loose faucets, and even uncleaned toilets. Beyond cleanliness, the room condition itself was a significant concern; guests reported water damage on ceilings, broken showers, non-functional door locks, and general disrepair of furniture and decor. While some found the beds comfortable and firm, others described them as lumpy, broken down, or too short. Noise levels from adjacent rooms, barking pets, or the street were also a recurring complaint, impacting the overall comfort of the stay.

Dining & Food Quality
The complimentary breakfast offered by the hotel consistently received negative feedback from a large number of guests. Many described the breakfast as very poor, simple, or minimal, often consisting only of fruit and pre-wrapped snacks rather than a substantial meal. Specific complaints included the absence of hot items like eggs, sausage, or waffles, with some guests noting only "microwaved eggs" or "hard bagels." The overall sentiment was that the breakfast options were severely lacking in variety and quality, leading many guests to seek dining alternatives elsewhere. Some reviews specifically mentioned a lack of basic items like butter or milk, further highlighting the inadequacy of the provided morning meal. The general consensus was that the breakfast was a significant disappointment and did not meet expectations.

Location & Accessibility
The hotel's location is consistently highlighted as its strongest positive attribute. Many guests found it to be highly convenient and central, particularly for attending local events or accessing nearby dining options. Its proximity to a major racetrack was a significant draw for numerous visitors, making it an ideal choice for event attendees. Guests appreciated how easy it was to find and navigate to the property. Parking was generally described as easy and accessible, though a few guests noted it could be a little tight at times, especially during busy periods. While some guests expressed general concerns about the immediate surroundings, the hotel's placement proved to be a key factor in guests choosing to stay, offering easy access to their intended destinations and local attractions.

Staff & Service
The hotel staff generally received high praise from guests, with many describing them as friendly, helpful, courteous, and accommodating. Guests appreciated their willingness to assist with requests and their overall positive demeanor, even when faced with challenging situations like a power outage. The check-in process was often noted as quick and efficient, with staff being accommodating for late arrivals. Despite the numerous issues with the hotel's physical condition, the staff's commitment to providing good service was a recurring theme in reviews. However, a few isolated incidents of rude behavior from front desk personnel or slow processing of discounts were mentioned, but these were exceptions to the generally positive feedback regarding staff interactions and their efforts to make guests feel welcome.

Additional Information
Several important details emerged from guest reviews that do not fit into other categories. The hotel operates a pet-friendly policy, which was appreciated by some, though guests noted challenges in finding suitable outdoor areas for pets and occasional disturbances from barking animals. A significant number of guests reported issues with refunds or double charging, particularly following cancellations due to unforeseen circumstances like a power outage or early departures. There were also recurring concerns about pricing during peak events, with some guests feeling the rates were disproportionately high given the hotel's condition and amenities. Guests should be aware of these potential issues and confirm all charges and policies upon booking and check-in to avoid unexpected complications during their stay.