Days Inn by Wyndham Downtown St. Louis

This hotel is currently undergoing significant renovations, which many guests appreciate for providing updated and clean rooms and a fresh interior feel. Its signature feature is its commitment to offering a comfortable and affordable stay, often praised for its value and the friendly staff who strive to make guests feel welcome. The hotel is particularly well-suited for budget-conscious travelers, road trippers, and short-stay visitors who prioritize a refreshed room and helpful service over a vibrant immediate neighborhood. While the surrounding area is frequently noted, the hotel implements security measures like fenced parking and on-site guards, which many guests found reassuring. To enhance your stay, it is advisable to confirm the availability of specific amenities if they are crucial to your visit, as some facilities may be impacted by ongoing improvements.

Facilities & Amenities
The hotel is actively undergoing renovations, which means some facilities may be temporarily unavailable or in various stages of update. Many guests noted that the fitness center was closed or being used for storage during their stay. The elevator is a frequent topic, with some guests describing it as slow, glitchy, or having an unpleasant odor. While the hotel offers Wi-Fi, some guests experienced issues with TV channel selection or connectivity. For convenience, vending machines are available, though their functionality was occasionally inconsistent. The parking lot is a notable feature, being fenced and often patrolled by security guards, which provides a sense of safety despite the surrounding industrial area. Some rooms are equipped with a jacuzzi, which is a popular amenity for those seeking relaxation.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed but generally leans positive for the updated spaces. Many guests found their rooms to be clean, spacious, and well-maintained, with comfortable beds ensuring a restful night's sleep. However, some reviews reported issues such as dirty bathrooms, stained carpets, or the presence of hair in various areas upon check-in. There were also occasional mentions of a persistent smoke smell in non-smoking rooms or hallways. Noise levels received varied comments; some guests appreciated the quiet environment, while others noted disturbances from loud neighbors or hallway noise. In-room amenities typically include a microwave and refrigerator, though some guests experienced issues with broken curtains or damaged electrical outlets.

Dining & Food Quality
The hotel offers a complimentary breakfast, which is a consistent topic in guest reviews. Most guests describe the breakfast as basic and limited, typically featuring options such as waffles, bagels, cereal, juice, and pastries. While some found it adequate for a quick start to the day, many expressed a desire for more variety, specifically mentioning the absence of meat options or fresh fruit. There were instances where guests noted that items were not consistently refilled, leading to empty dispensers if they arrived later in the breakfast window. Overall, the breakfast is considered a convenient, though not particularly diverse, offering. The hotel does not appear to have an on-site restaurant or offer room service.

Location & Accessibility
The hotel's location is a predominant theme in guest feedback, often described as being in an industrial area with many abandoned buildings, leading to a perception of it being sketchy or isolated. Despite being relatively close to downtown attractions and the interstate, many guests felt the immediate surroundings were unsafe for walking, especially after dark. The presence of a fenced parking lot and security guards is frequently highlighted as a necessary measure to mitigate these safety concerns. While the area is not considered aesthetically pleasing, its proximity to key city points like the Enterprise Center and the City Museum makes it a practical choice for those traveling by car and not planning to explore the immediate vicinity on foot.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlighted their positive interactions with the front desk team, describing them as professional and attentive. The check-in process is generally reported as efficient. However, feedback on specific service aspects is mixed; while some found housekeeping to be thorough, others reported it as inconsistent or difficult to access for additional items. There were also instances of guests encountering rude or unhelpful staff members, particularly during night shifts, and some reported difficulties with requests like late check-out. Despite these isolated negative experiences, the overall sentiment regarding staff is overwhelmingly positive, with many guests commending their dedication to service.

Additional Information
Guests should be aware that the hotel frequently requires an unexpected deposit upon arrival, which has caused confusion and frustration for some, particularly when not clearly communicated during booking. While the hotel states these deposits are refundable, some guests reported delays or complications in receiving their refunds. The ongoing renovations mean that certain areas, such as the lobby, may be under construction, impacting the initial impression. The hotel has implemented security measures, including a fenced parking lot and on-site security guards during evening hours, which many guests found reassuring given the industrial surroundings. Some guests noted a pervasive smoke smell in common areas or even in non-smoking rooms, which was a significant concern for them.