Days Inn by Wyndham Edmundston

The hotel is a popular stop for road trippers and pet owners, largely due to its signature feature: drive-up rooms with convenient patio door access, allowing for easy loading and unloading of luggage and direct access for pets. Guests consistently highlight the hotel's overall cleanliness, comfortable beds, and the generally friendly and helpful staff. Its location directly off the highway makes it an ideal overnight stop for those traveling long distances, particularly families seeking spacious accommodations. While the hotel offers a good value, guests are advised to request a ground-floor drive-up room for maximum convenience and to be aware that dining options are not within walking distance, requiring a short drive into town.

Facilities & Amenities
The hotel offers a range of amenities designed for convenience, including free Wi-Fi that guests find fast and reliable. A fitness center is available for those wishing to maintain their routines. For longer stays, a laundry facility is provided, which is appreciated by many. However, several guests have noted persistent issues with the ice machine and vending machines being out of order. A significant positive for electric vehicle owners is the presence of Tesla destination chargers on-site. Most rooms are equipped with a microwave and mini-fridge, adding to guest comfort. A recurring point of concern, particularly for elderly guests or those with heavy luggage, is the absence of an elevator, requiring guests to use stairs to access upper floors.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is generally positive, with many praising the spacious rooms and the comfortable beds that ensure a restful night's sleep. The hotel has made efforts to update rooms with new flooring, which is particularly appreciated by pet owners as it eliminates carpet odors. However, some reviews indicate mixed experiences, with occasional reports of specific areas not being thoroughly cleaned, such as bathrooms or light fixtures, and some rooms having a lingering animal odor or visible wear like holes in walls. Noise levels can also vary; while many find the rooms quiet, some guests have reported disturbances from hallway noise, upstairs footsteps, or noisy air conditioning units. Bathroom conditions are also mixed, with some appearing clean while others are described as dated or having minor issues like loose faucets or noisy fans.

Dining & Food Quality
The hotel provides a complimentary breakfast, which is a significant bonus for many guests. The breakfast typically includes hot options such as scrambled eggs, sausages, and baked beans, along with lighter fare like cereal, breads, muffins, fruit cups, and yogurt. While some guests find the variety good and the food plentiful, others have expressed disappointment with the quality of the hot items, describing them as unappetizing, cold, or poorly prepared. The coffee has received mixed reviews, and the pancake maker is frequently reported as being out of order. The breakfast area itself is often described as small and can become crowded, leading to a less comfortable dining experience for some. For other meal options, the hotel offers frozen pizzas and other microwavable items for purchase in the lobby.

Location & Accessibility
The hotel's location directly off the highway is a major advantage for travelers, offering easy access for those on long road trips. This makes it a convenient stopover point without requiring a detour into a busy town center. However, this convenience comes with the trade-off of being situated a considerable distance from downtown Edmundston and its amenities. Guests should be prepared to drive approximately 10-15 minutes to find restaurants, gas stations, or grocery stores. The hotel provides ample parking, which is particularly convenient for guests with drive-up rooms. While the parking lots are generally spacious, some guests have noted that the entry road leading to the hotel can be rough with potholes, and certain parking areas may lack sufficient lighting at night.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the quick check-in and check-out processes, noting that staff are often bilingual and accommodating to requests. The overall service experience is described as welcoming and efficient, contributing significantly to a positive stay. However, there are isolated instances of guests encountering staff who were perceived as less helpful, dismissive, or difficult to understand, particularly when addressing specific issues. While staff generally strive to resolve problems, the effectiveness of problem resolution can vary, with some guests reporting that issues like noise disturbances or room deficiencies were not adequately addressed during their stay.

Additional Information
A significant and recurring issue mentioned by guests is the hotel's water supply. Many reviews report problems ranging from low water pressure and no hot water to the water being undrinkable due to a yellow color, strong chlorine smell, or the presence of dirt particles. While the hotel often provides bottled water as a temporary solution, this remains a notable concern for many visitors. Guests frequently describe the hotel as being dated or in need of upgrades and renovations, despite some rooms featuring newer flooring. The hotel maintains a pet-friendly policy with a reasonable fee, and guests appreciate the large property for walking their animals. However, some guests have reported disturbances from noisy neighbors or barking dogs, particularly during busy periods like hockey tournaments.