Days Inn by Wyndham Niagara Falls Centre St. By the Falls

This hotel is highly regarded for its prime location, situated just steps from Clifton Hill and a short walk to Niagara Falls, making it an ideal base for exploring the area's attractions. Its convenience and value appeal strongly to sightseers, families, and budget-conscious travelers looking to maximize their experience without excessive travel time. Guests consistently praise the friendly and accommodating staff, as well as the overall cleanliness of the property. While some rooms show signs of age, the hotel's strategic position allows guests to easily access numerous restaurants, shops, and entertainment options on foot. To enhance your stay, consider utilizing the hotel's walking proximity to save on transportation, and be aware of additional costs for parking and breakfast.

Facilities & Amenities
The hotel offers an indoor pool that is generally described as clean, though some guests found the water to be cold or noted strong chlorine smells, and there were occasional reports of maintenance issues like sharp tiles. A fitness center is available, but it is often noted as having limited equipment and sometimes an unpleasant odor. Wi-Fi connectivity is a recurring point of concern, with many guests reporting it to be slow or unreliable. Rooms are equipped with convenient amenities such as refrigerators, microwaves, and coffee makers. Some rooms feature jacuzzi tubs, although a few guests experienced issues with their functionality. The availability of guest laundry facilities is appreciated by many visitors.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is generally positive, with many describing rooms as clean and well-maintained. However, a significant number of reviews highlight that the rooms are dated or worn, with common observations including peeling wallpaper, stained carpets, and older furnishings. Bed comfort receives mixed reviews; some guests find the beds comfortable, while others describe them as hard or uncomfortable. Noise levels are a notable issue, with reports of thin walls allowing sound from hallways and adjacent rooms, as well as loud air conditioning units. Some unique room layouts, such as a bathroom sink/vanity located outside the bathroom, are also mentioned. The provision of Dove brand toiletries is a positive detail.

Dining & Food Quality
The hotel's breakfast service is a frequently discussed topic among guests. It is not complimentary, which surprises some visitors, but many find the buffet to be a good value for the price. The breakfast typically includes options such as eggs, sausages, and pastries. However, some guests describe the food as basic or processed, with specific comments about powdered eggs and a perceived lack of fresh fruit. While coffee and tea are provided in guest rooms, some guests note the absence of free coffee in the lobby area. The hotel also features a cafe where additional food and beverage items can be purchased.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within a short walk of Clifton Hill and the iconic Niagara Falls attractions, including the Skylon Tower and Bird Kingdom. Guests appreciate the convenience of being able to walk to numerous restaurants and shopping areas, eliminating the need for driving. Parking is available on-site, but it incurs a significant daily fee, which many guests find expensive, especially when compared to other nearby parking options. Despite its proximity to the bustling tourist areas, the hotel is often described as being situated in a relatively quiet part of town, offering a peaceful retreat after a day of sightseeing.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently mention the quick check-in and check-out process, as well as the staff's willingness to accommodate various requests, such as early check-in or room upgrades. Housekeeping is noted for providing fresh towels and ensuring rooms are well-stocked with amenities. Many reviews highlight instances where staff members went above and beyond to assist guests, contributing significantly to a positive and memorable experience. The overall sentiment is that the staff's commitment to excellent service is a standout feature of the hotel.

Additional Information
The hotel maintains a pet-friendly policy, accommodating guests traveling with animals. Some guests noted the provision of umbrellas in rooms, a thoughtful touch. The hotel is often recommended for families due to its suitable amenities and convenient location. It also appears to be a popular choice for accommodating sports teams, particularly during tournaments. Guests should be aware that while the hotel offers a rewards program, some found the benefits for higher tiers to be limited. There were also isolated comments regarding issues with security deposits and their timely refunds.