Days Inn by Wyndham Queensbury/Lake George

This hotel is primarily noted for its convenient highway access, making it a practical choice for budget travelers and transient guests seeking an overnight stop. Its location right off the highway is a consistent positive, offering easy navigation to nearby areas. However, guests frequently report significant issues with room cleanliness and overall property condition, which often fall short of expectations. The hotel's aging infrastructure and perceived lack of consistent upkeep are recurring themes, impacting the guest experience. While some find the beds comfortable, the pervasive concerns about hygiene and maintenance define the stay for many. It is best suited for those prioritizing location and affordability over amenities and pristine conditions. To enhance your stay, guests are advised to manage their expectations regarding the hotel's upkeep and consider bringing personal comfort items, as some basic amenities may be lacking or in poor condition.

Facilities & Amenities
Guests frequently report that the hotel's facilities are in a state of disrepair and often do not meet expectations. Many found the lobby to have an unpleasant odor, and numerous in-room amenities were either missing or non-functional. Common complaints include a lack of hand soap, leaking pipes under sinks, and broken ice machines. Several guests noted that advertised features like EV chargers were out of order, and essential items such as hair dryers, irons, and coffee makers were often absent or non-functional in rooms. The televisions sometimes lacked a guide or proper functionality, and microwaves were reported as not working. Some rooms had only one chair or lacked proper lighting on walkways, contributing to a sense of neglect. The overall impression is of an aging property with significant maintenance needs, impacting guest comfort and convenience.

Cleanliness & Room Comfort
Most guests expressed significant disappointment with the cleanliness and comfort of their rooms. Frequent complaints include filthy floors that were often sticky or covered in debris and hair, and stained bed linens that appeared unwashed or had dark spots, leading to discomfort and distrust. Many reported unpleasant odors in their rooms, ranging from musty to smoke-like or chemical smells. The bathrooms were often cited for issues such as mold on ceilings or in showers, leaking fixtures, and dirty surfaces, with some even finding hair in sinks or tubs. Guests also noted a lack of basic amenities like fitted sheets or adequate blankets, and some experienced non-functional heating or air conditioning units that were also noisy. The overall impression is that rooms are often poorly maintained and in need of thorough cleaning and renovation, significantly impacting the quality of sleep and overall stay.

Dining & Food Quality
Guest feedback on dining options, particularly the complimentary breakfast, is consistently negative. Many guests found the offerings to be extremely bare bones and disappointing, often consisting solely of cold cereal and granola bars. There were frequent complaints about the absence of hot food items like eggs or waffles, and the lack of fresh options such as fruit. Beverages were also a point of contention, with reports of watery juice and powdered creamer instead of fresh milk or cream for coffee. Some guests noted that the breakfast area was often unstaffed or that items were not replenished, leading to an empty selection. The overall sentiment is that the advertised breakfast is a minimal offering that falls far short of expectations, prompting many guests to seek food elsewhere.

Location & Accessibility
The hotel's location is a significant point of mixed feedback. Most guests found its proximity right off the highway to be highly convenient for travel and accessing nearby areas, including local attractions and the Glens Falls Hospital. This easy accessibility is frequently highlighted as a primary advantage for transient stays. However, this convenience comes with drawbacks, as many guests reported considerable noise from traffic throughout the night, impacting sleep quality. Some also expressed concerns about the immediate surrounding area, noting the presence of individuals loitering in the parking lot and a general sense of unease. While the location offers practical benefits for getting around, guests should be prepared for potential noise disturbances and be aware of the immediate environment.

Staff & Service
Feedback regarding staff and service is notably mixed. Some guests reported positive interactions, describing certain front desk personnel as friendly, helpful, and welcoming, particularly during check-in or when assisting with specific requests. However, a significant number of reviews highlight issues with staff professionalism and attentiveness. Complaints include instances of rude behavior, unresponsiveness to guest concerns, and a perceived lack of coordination, especially concerning late check-out requests. Some guests experienced staff entering rooms without proper notice or being pressured to leave before their scheduled departure. There were also reports of communication barriers and staff being dismissive or unhelpful when confronted with room issues. The overall impression is that while some individual staff members provide good service, there are inconsistencies in customer care and operational efficiency.

Additional Information
Guests frequently note that the hotel appears to accommodate a significant number of long-term residents, which contributes to a distinct atmosphere that some found unsettling. This arrangement is perceived by many to impact the overall upkeep and cleanliness of the property, as well as the general ambiance. Reviewers often describe the hotel as an older establishment that is visibly run down and in need of major renovations, with signs of decay such as peeling paint and damaged structures. Some guests also reported issues with the hotel's rewards program enrollment, stating they were signed up without their consent. The general consensus is that the property's age and its operational model lead to a less conventional hotel experience, often falling short of typical guest expectations for comfort and maintenance.